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[Please help] Infinix x509 16gb

#1

y infinix zero2 x509 16gb is not coming on , it keep going off and doesnt come on, once its gets to the infinx booting menu, it restarts again and this goes on and ony infinix zero2 x509 32gb is not coming on , it keep going off and doesnt come on, once its gets to the infinx booting menu, it restarts again and this goes on and on .
It all started when i upgraded my os via phone software update....
At first it used to get stuck at the recovery mode, but now it doesnt even pass beyond the infinix logo.
I tried the +volume and the power button....still it continues going off and on without going to the recovery mode.
Please your prompt response will be highly appreciated.
Note: it doesn't connect to my PC also.


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#2
(06-11-2017, 01:49 AM)bugaje001 Wrote: y infinix zero2 x509 16gb is not coming on , it keep going off and doesnt come on, once its gets to the infinx booting menu, it restarts again and this goes on and ony infinix zero2 x509 32gb is not coming on , it keep going off and doesnt come on, once its gets to the infinx booting menu, it restarts again and this goes on and on .
It all started when i upgraded my os via phone software update....
At first it used to get stuck at the recovery mode, but now it doesnt even pass beyond the infinix logo.
I tried the +volume and the power button....still it continues going off and on without going to the recovery mode.
Please your prompt response will be highly appreciated.
Note: it doesn't connect to my PC also.

Have you tried flashing the firmware @ https://forum.hovatek.com/thread-533.html
Need further assistance? Speak with a Hovatek Representative:

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* Install the Hovatek Forum app
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#3
As i've said earlier the USB doesn't connect to PC..... I've downloaded the ROM on my SD card trying to make it go to recovery mode, but still to no avail.
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#4
(This post was last modified: 06-11-2017, 06:17 PM by ALBA. )
(06-11-2017, 01:08 PM)bugaje001 Wrote: As i've said earlier the USB doesn't connect to PC..... I've downloaded the ROM on my SD card trying to make it go to recovery mode, but still to no avail.
Please you need to follow the steps to flash your device .

NOTE:  If you did not install you phone drivers on your pc , Windows will not detect your device.

1. Learn How to install vcom drivers ( watch The video tutorial on how to install vcom drivers"highly recommend")

How To Install Vcom Drivers

2. Download you device Stock ROM

Download Stock Rom

3. Learn How to flash (watch the video tutorial on how to flash"highly recommend")
And Make Sure You download the Latest Sp flash tool.

How to flash Using SP flash tool
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#5
Do you think may be the volume buttons might be faulty? Will that also result in the phone not being able to go to the recovery mode?
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#6
(06-12-2017, 01:45 AM)bugaje001 Wrote: Do you think may be the volume buttons might be faulty? Will that also result in the phone not being able to go to the recovery mode?

Was the volume key not working before You Encounter that problem?
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#7
(06-11-2017, 01:08 PM)bugaje001 Wrote: As i've said earlier the USB doesn't connect to PC..... I've downloaded the ROM on my SD card trying to make it go to recovery mode, but still to no avail.

Power off the phone, launch device manager on PC then connect the phone. Let me know if device manager refreshes and the PC makes a connection sound
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: [email protected]
* Skype: Hovatek
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