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Bluetooth and Wifi address not available

Bluetooth and Wifi address not available

Biggz
Biggz
Biggz
Junior Member
16
14-06-2017, 05:15 PM
#1



Hi..need some help with bt and wifi address not available in my ptm z mini. Even after using SN to write a new address and was confirmed successful but when i switch on the phone, it still shows unavailable.. have not been able to use the bluetooth or wifi, anytime i try to start any of them, it will not come on. The wifi will keep loading trying to on but at the end of the day, the phone will freeze/hang until i restart the phone.. I also can not load or enter the phone's recovery mode, instead it will show the techno logo and freeze there
hovatek
hovatek
hovatek
Administrator
49,570
14-06-2017, 07:35 PM
#2
(14-06-2017, 05:15 PM)Biggz Hi..need some help with bt and wifi address not available in my ptm z mini. Even after using SN to write a new address and was confirmed successful but when i switch on the phone, it still shows unavailable.. have not been able to use the bluetooth or wifi, anytime i try to start any of them, it will not come on. The wifi will keep loading trying to on but at the end of the day, the phone will freeze/hang until i restart the phone.. I also can not load or enter the phone's recovery mode, instead it will show the techno logo and freeze there

There are 2 variants of the Phantom Z mini firmware @ https://www.hovatek.com/forum/thread-311.html , have you tried flashing both?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Biggz
Biggz
Biggz
Junior Member
16
14-06-2017, 08:01 PM
#3
(14-06-2017, 07:35 PM)hovatek
(14-06-2017, 05:15 PM)Biggz Hi..need some help with bt and wifi address not available in my ptm z mini. Even after using SN to write a new address and was confirmed successful but when i switch on the phone, it still shows unavailable.. have not been able to use the bluetooth or wifi, anytime i try to start any of them, it will not come on. The wifi will keep loading trying to on but at the end of the day, the phone will freeze/hang until i restart the phone.. I also can not load or enter the phone's recovery mode, instead it will show the techno logo and freeze there

There are 2 variants of the Phantom Z mini firmware @ https://www.hovatek.com/forum/thread-311.html , have you tried flashing both?
I used just one
xerxes
xerxes
xerxes
Senior Member
8,355
15-06-2017, 01:09 AM
#4
(14-06-2017, 08:01 PM)Biggz
(14-06-2017, 07:35 PM)hovatek
(14-06-2017, 05:15 PM)Biggz Hi..need some help with bt and wifi address not available in my ptm z mini. Even after using SN to write a new address and was confirmed successful but when i switch on the phone, it still shows unavailable.. have not been able to use the bluetooth or wifi, anytime i try to start any of them, it will not come on. The wifi will keep loading trying to on but at the end of the day, the phone will freeze/hang until i restart the phone.. I also can not load or enter the phone's recovery mode, instead it will show the techno logo and freeze there

There are 2 variants of the Phantom Z mini firmware @ https://www.hovatek.com/forum/thread-311.html , have you tried flashing both?
I used just one

Then try the other variant.
Biggz
Biggz
Biggz
Junior Member
16
15-06-2017, 08:31 AM
#5



(15-06-2017, 01:09 AM)innagee
(14-06-2017, 08:01 PM)Biggz
(14-06-2017, 07:35 PM)hovatek
(14-06-2017, 05:15 PM)Biggz Hi..need some help with bt and wifi address not available in my ptm z mini. Even after using SN to write a new address and was confirmed successful but when i switch on the phone, it still shows unavailable.. have not been able to use the bluetooth or wifi, anytime i try to start any of them, it will not come on. The wifi will keep loading trying to on but at the end of the day, the phone will freeze/hang until i restart the phone.. I also can not load or enter the phone's recovery mode, instead it will show the techno logo and freeze there

There are 2 variants of the Phantom Z mini firmware @ https://www.hovatek.com/forum/thread-311.html , have you tried flashing both?
I used just one

Then try the other variant.

but the very one i used is the specified one Tecno_Phantom_Z_Mini_G870_MT6592_A1_KK_R6_20150429 which is same with the moddel
hovatek
hovatek
hovatek
Administrator
49,570
15-06-2017, 01:28 PM
#6
(15-06-2017, 08:31 AM)Biggz but the very one i used is the specified one Tecno_Phantom_Z_Mini_G870_MT6592_A1_KK_R6_20150429 which is same with the moddel

Here's what, Try turning on your FM radio on the phone and let me know if that works

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Biggz
Biggz
Biggz
Junior Member
16
15-06-2017, 02:15 PM
#7
(15-06-2017, 01:28 PM)hovatek
(15-06-2017, 08:31 AM)Biggz but the very one i used is the specified one Tecno_Phantom_Z_Mini_G870_MT6592_A1_KK_R6_20150429 which is same with the moddel

Here's what, Try turning on your FM radio on the phone and let me know if that works

I tried it but it doesn't..It will open and close back just immediately showing currently not available
hovatek
hovatek
hovatek
Administrator
49,570
15-06-2017, 05:45 PM
#8
(15-06-2017, 02:15 PM)Biggz I tried it but it doesn't..It will open and close back just immediately showing currently not available

You're most likely dealing with a hardware issue then

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Biggz
Biggz
Biggz
Junior Member
16
15-06-2017, 09:53 PM
#9
(15-06-2017, 05:45 PM)hovatek
(15-06-2017, 02:15 PM)Biggz I tried it but it doesn't..It will open and close back just immediately showing currently not available

You're most likely dealing with a hardware issue then

wow!! will try to check and see..thanks
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