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pls help! New Infinix Zero bricked...

#1

just a while ago I was on a call with my infinix zero Phone ...the call just ended it self and on checking the phone it was off...
i put it back on and till now...its still booting...with the infinix zero logo..

I tried to switch it off.. but there's no response
I plugged in my charger and the red alert light came up..

NB: the phone is just fee weeks old and not rooted..

pls..how do I get the phone to work normally?
thanks


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#2
(03-14-2015, 05:25 PM)darepoju Wrote: just a while ago I was on a call with my infinix zero Phone ...the call just ended it self and on checking the phone it was off...
i put it back on and till now...its still booting...with the infinix zero logo..

I tried to switch it off.. but there's no response
I plugged in my charger and the red alert light came up..

NB: the phone is just fee weeks old and not rooted..

pls..how do I get the phone to work normally?
thanks
have you tried a factory reset in recovery mode?
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