HP Compaq Presario CQ61 Display Problem
HP Compaq Presario CQ61 Display Problem
(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
(18-06-2017, 04:36 PM)innagee [quote="erhiskobi" pid='110511' dateline='1497718402']
Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
(18-06-2017, 09:48 PM)hovatek(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
Boot the PC into Safe Mode and observe if this persists
(18-06-2017, 11:44 PM)erhiskobiI'm sure it's from the Graphic Card, you'll need to heat it, I remember it once happened with me.(18-06-2017, 04:36 PM)innagee(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
You'll then need to re install windows.
BTW, what's your Hard Disk size and what is the free space you have?
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500HHD and I have about 100GB free.
When connected to an external display like flat screen, it displays on the tv even when it has gone blank on pc. Do you still think re installing windows would fix this? Besides I'm not sure it will even stay on for me to be able to complete the installation. I had to just leave it when doing the System Restore even when it went black cos I know it's running. After a long time I had to put it off and on before seeing the notification that the System Restore has been completed. That won't work for windows installation cos I'd need to monitor it and when the screen goes black there's no way I would be able to do that.
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(18-06-2017, 09:48 PM)hovatek(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
Boot the PC into Safe Mode and observe if this persists
(19-06-2017, 01:21 AM)innagee(18-06-2017, 11:44 PM)erhiskobiI'm sure it's from the Graphic Card, you'll need to heat it, I remember it once happened with me.(18-06-2017, 04:36 PM)innagee(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
You'll then need to re install windows.
BTW, what's your Hard Disk size and what is the free space you have?
Sent from my Z10 using Hovatek mobile
500HHD and I have about 100GB free.
When connected to an external display like flat screen, it displays on the tv even when it has gone blank on pc. Do you still think re installing windows would fix this? Besides I'm not sure it will even stay on for me to be able to complete the installation. I had to just leave it when doing the System Restore even when it went black cos I know it's running. After a long time I had to put it off and on before seeing the notification that the System Restore has been completed. That won't work for windows installation cos I'd need to monitor it and when the screen goes black there's no way I would be able to do that.
Sent from my Infinix-X600-LTE using Hovatek mobile
(18-06-2017, 09:48 PM)hovatek(17-06-2017, 05:53 PM)erhiskobi Hello, just this afternoon my laptop screen goes blank at random. The screen will just black out while the pc is still running. All attempts to get it back on fails except I force it to shut down or sleep using the power button.
I've done a system restore nothing happened. Don't know what to do.
Sent from my Infinix-X600-LTE using Hovatek mobile
Boot the PC into Safe Mode and observe if this persists
(19-06-2017, 12:16 PM)erhiskobi A few other things I'd love to point out:
1. When connected to an external display, pc displays well on it even when the laptop screen has gone blank.
2. When on battery power, it seems it doesn't occur although I'm not yet sure about this cos my battery power doesn't give me much time to draw such conclusions however when running on battery, the issue doesn't occur for the duration the battery lasts (30-50mins) unlike within 5-10mins occurrence when plugged in.
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