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[Please help] cant format or hard reset user data

#1

I am trying to flash tecno w3 using sp flash tool but after doing a full format still user data remains there.....even when i hard reset nothing changes .....so here i mean after flashing everything remains the same nothing changes....my pictures videos all there despite doing a full formart with sp flash tool
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#2
(06-18-2017, 07:28 PM)Dj X Pro Wrote: I am trying to flash tecno w3 using sp flash tool but after doing a full format still user data remains there.....even when i hard reset nothing changes .....so here i mean after flashing everything remains the same nothing changes....my pictures videos all there despite doing a full formart with sp flash tool

That's eMMc chip problem, you'll need to replace it.
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