Hovatek Forum MOBILE Android [Please help] Mi tribe a500s is dead due to virus.
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[Please help] Mi tribe a500s is dead due to virus.

[Please help] Mi tribe a500s is dead due to virus.

Abezog
Abezog
Abezog
Newbie
2
20-06-2017, 09:48 AM
#1



I have mi tribe a500s. I gave the phone to a brother as almost new, he put a memory card harmed with virus same day and he told me the phone first get hot and went off eventually. It refuse to power again even till now. I will appreciate your kind help. Thanks.




Sent from my P5 mini using Hovatek Forum
xerxes
xerxes
xerxes
Senior Member
8,355
20-06-2017, 11:45 AM
#2
(20-06-2017, 09:48 AM)Abezog I have mi tribe a500s. I gave the phone to a brother as almost new, he put a memory card harmed with virus same day and he told me the phone first get hot and went off eventually. It refuse to power again even till now. I will appreciate your kind help. Thanks.




Sent from my P5 mini using Hovatek Forum

Did you hear connection sound when connecting the phone with pc?
Also, replace the battery with another one.
hovatek
hovatek
hovatek
Administrator
49,570
20-06-2017, 01:30 PM
#3
(20-06-2017, 09:48 AM)Abezog I have mi tribe a500s. I gave the phone to a brother as almost new, he put a memory card harmed with virus same day and he told me the phone first get hot and went off eventually. It refuse to power again even till now. I will appreciate your kind help. Thanks.




Sent from my P5 mini using Hovatek Forum

There must be more at play here.
Take out the SIM and SD card > Power off > Connect to PC
Does the PC make a sound?

Note!
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dilshad
dilshad
dilshad
Newbie
2
22-06-2017, 02:11 AM
#4
My phone emergency calls only


Sent from my mi-A500 using Hovatek Forum
dilshad
dilshad
dilshad
Newbie
2
22-06-2017, 02:15 AM
#5



Mi tribe a500 show emergency calls only help

Sent from my mi-A500 using Hovatek Forum
xerxes
xerxes
xerxes
Senior Member
8,355
22-06-2017, 10:11 AM
#6
(22-06-2017, 02:15 AM)dilshad Mi tribe a500 show emergency calls only help

Sent from my mi-A500 using Hovatek Forum

None of the questions answered.
Answer Administrator's questions first.
hovatek
hovatek
hovatek
Administrator
49,570
22-06-2017, 12:42 PM
#7
(22-06-2017, 02:11 AM)dilshad My phone emergency calls only


Sent from my mi-A500 using Hovatek Forum

Please, create a new thread, this is someone else's support thread
see https://www.hovatek.com/forum/thread-514.html for how to create a thread

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Abezog
Abezog
Abezog
Newbie
2
28-06-2017, 04:30 PM
#8
Thanks all for the insight. I have taken a lot of measures while away. The other problem caused by the heating is fixed but it need flashing to clean the virus according to the engr. Any help on how to get the file to flash is what remain. Thanks all.

Sent from my P5 mini using Hovatek Forum
hovatek
hovatek
hovatek
Administrator
49,570
28-06-2017, 11:25 PM
#9
(28-06-2017, 04:30 PM)Abezog Thanks all for the insight. I have taken a lot of measures while away. The other problem caused by the heating is fixed but it need flashing to clean the virus according to the engr. Any help on how to get the file to flash is what remain. Thanks all.

Sent from my P5 mini using Hovatek Forum

First, dump your phone's firmware in scatter format using Miracle Box @ https://www.hovatek.com/forum/thread-13347.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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