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[Please help] Mi tribe a500s is dead due to virus.

#1

I have mi tribe a500s. I gave the phone to a brother as almost new, he put a memory card harmed with virus same day and he told me the phone first get hot and went off eventually. It refuse to power again even till now. I will appreciate your kind help. Thanks.




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#2
(06-20-2017, 09:48 AM)Abezog Wrote: I have mi tribe a500s. I gave the phone to a brother as almost new, he put a memory card harmed with virus same day and he told me the phone first get hot and went off eventually. It refuse to power again even till now. I will appreciate your kind help. Thanks.




Sent from my P5 mini using Hovatek Forum

Did you hear connection sound when connecting the phone with pc?
Also, replace the battery with another one.
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#3
(06-20-2017, 09:48 AM)Abezog Wrote: I have mi tribe a500s. I gave the phone to a brother as almost new, he put a memory card harmed with virus same day and he told me the phone first get hot and went off eventually. It refuse to power again even till now. I will appreciate your kind help. Thanks.




Sent from my P5 mini using Hovatek Forum

There must be more at play here.
Take out the SIM and SD card > Power off > Connect to PC
Does the PC make a sound?
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#4
My phone emergency calls only


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#5
Mi tribe a500 show emergency calls only help

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#6
(06-22-2017, 02:15 AM)dilshad Wrote: Mi tribe a500 show emergency calls only help

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None of the questions answered.
Answer Administrator's questions first.
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#7
(06-22-2017, 02:11 AM)dilshad Wrote: My phone emergency calls only


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Please, create a new thread, this is someone else's support thread
see https://forum.hovatek.com/thread-514.html for how to create a thread
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#8
Thanks all for the insight. I have taken a lot of measures while away. The other problem caused by the heating is fixed but it need flashing to clean the virus according to the engr. Any help on how to get the file to flash is what remain. Thanks all.

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#9
(06-28-2017, 04:30 PM)Abezog Wrote: Thanks all for the insight. I have taken a lot of measures while away. The other problem caused by the heating is fixed but it need flashing to clean the virus according to the engr. Any help on how to get the file to flash is what remain. Thanks all.

Sent from my P5 mini using Hovatek Forum

First, dump your phone's firmware in scatter format using Miracle Box @ https://forum.hovatek.com/thread-13347.html
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