[shinemicheals]

Please my phone(Y336-U02V100R001C328B109) was flashed because of virus infection.When it powers on now, it always stops at a point and says "Type password to decrypt storage".

It does the same thing even after "wipe data/factory reset" via system recovery.

I have downloaded update packages so that I can update from external storage via  system recovery but it always give errors like

"can't install this package(wed aug 2015) over newer build oct 2015" or "status 7"



Please I need your help.

[freshtyt]

...

Please I need your help.

if factory reset doesnt help, then you'll need to flash the firmware.
refer https://forum.hovatek.com/thread-10405.html
you can search online for the PAC file OR try this PAC file @ https://hovatek.com/redirect.php?link=ht...t=download
flash using Research Download @ https://forum.hovatek.com/thread-1231.html
Password : 12541254

[shinemicheals]

Thank you so much for your swift reply, i really appreciate it. i have used followed all the instructions given, but when flashing its like it only flashes "fdl1" and then says finish I could not attach a video here

Pls I still need your help.

[hovatek]

Thank you so much for your swift reply, i really appreciate it. i have used followed all the instructions given, but when flashing its like it only flashes "fdl1" and then says finish I could not attach a video here

Pls I still need your help.

you could upload anywhere and drop the link here

[shinemicheals]

www . 4shared.com/video/unmVpmd3ei..._y336.html

[hovatek]

www . 4shared.com/video/unmVpmd3ei..._y336.html

Invalid link.
Just attach the screenshot (not video) here for me to see

[shinemicheals]

Here are the screenshots.
  1.png (Size: 449.67 KB / Downloads: 7)
  2.png (Size: 207.92 KB / Downloads: 4)
  3.png (Size: 250.87 KB / Downloads: 3)
  4.png (Size: 269.82 KB / Downloads: 3)
  5.png (Size: 263.07 KB / Downloads: 3)

[hovatek]

Here are the screenshots.

Try using Upgrade Download tool @ https://forum.hovatek.com/thread-1231.html

[shinemicheals]

Sir, I have tried the uprade download tool. It was also similar to the result i had before. I have attached the screen shots



  1.png (Size: 218.08 KB / Downloads: 2)
  2.png (Size: 217.73 KB / Downloads: 2)
  3.png (Size: 382.06 KB / Downloads: 3)
  4.png (Size: 252.73 KB / Downloads: 3)
  5.png (Size: 246.61 KB / Downloads: 2)

[hovatek]

Sir, I have tried the uprade download tool. It was also similar to the result i had before. I have attached the screen shots

Hope you're holding only Volume down button when connecting and not releasing it immediately after detection .
If yes then you should try another pac file