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[Please help] huawei y336-u02 phone problems

shinemicheals
shinemicheals
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#1

07-07-2017, 05:19 AM

Please my phone(Y336-U02V100R001C328B109) was flashed because of virus infection.When it powers on now, it always stops at a point and says "Type password to decrypt storage".

It does the same thing even after "wipe data/factory reset" via system recovery.

I have downloaded update packages so that I can update from external storage via  system recovery but it always give errors like

"can't install this package(wed aug 2015) over newer build oct 2015" or "status 7"



Please I need your help.

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freshtyt
freshtyt
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#2

07-07-2017, 11:04 AM
(07-07-2017, 05:19 AM)shinemicheals Wrote:  ...

Please I need your help.

if factory reset doesnt help, then you'll need to flash the firmware.
refer https://forum.hovatek.com/thread-10405.html
you can search online for the PAC file OR try this PAC file @ [ Login / Register to download free]
flash using Research Download @ https://forum.hovatek.com/thread-1231.html
Password : 12541254
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shinemicheals
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#3

07-10-2017, 11:11 PM
Thank you so much for your swift reply, i really appreciate it. i have used followed all the instructions given, but when flashing its like it only flashes "fdl1" and then says finish I could not attach a video here

Pls I still need your help.
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hovatek
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#4

07-11-2017, 10:38 PM
(07-10-2017, 11:11 PM)shinemicheals Wrote:  Thank you so much for your swift reply, i really appreciate it. i have used followed all the instructions given, but when flashing its like it only flashes "fdl1" and then says finish I could not attach a video here

Pls I still need your help.

you could upload anywhere and drop the link here

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shinemicheals
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#5

07-13-2017, 11:25 AM
www . 4shared.com/video/unmVpmd3ei..._y336.html
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hovatek
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#6

07-13-2017, 11:10 PM
(07-13-2017, 11:25 AM)shinemicheals Wrote:  www . 4shared.com/video/unmVpmd3ei..._y336.html

Invalid link.
Just attach the screenshot (not video) here for me to see

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(This post was last modified: 07-13-2017, 11:11 PM by hovatek. )
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shinemicheals
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#7

07-14-2017, 01:15 AM
Here are the screenshots.
.png 1.png Size: 449.67 KB  Downloads: 15
.png 2.png Size: 207.92 KB  Downloads: 10
.png 3.png Size: 250.87 KB  Downloads: 4
.png 4.png Size: 269.82 KB  Downloads: 6
.png 5.png Size: 263.07 KB  Downloads: 4
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hovatek
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#8

07-14-2017, 09:18 AM
(07-14-2017, 01:15 AM)shinemicheals Wrote:  Here are the screenshots.

Try using Upgrade Download tool @ https://forum.hovatek.com/thread-1231.html

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shinemicheals
shinemicheals
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#9

07-16-2017, 12:43 PM
Sir, I have tried the uprade download tool. It was also similar to the result i had before. I have attached the screen shots


.png 1.png Size: 218.08 KB  Downloads: 5
.png 2.png Size: 217.73 KB  Downloads: 3
.png 3.png Size: 382.06 KB  Downloads: 4
.png 4.png Size: 252.73 KB  Downloads: 4
.png 5.png Size: 246.61 KB  Downloads: 4
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hovatek
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#10

07-17-2017, 01:57 AM
(07-16-2017, 12:43 PM)shinemicheals Wrote:  Sir, I have tried the uprade download tool. It was also similar to the result i had before. I have attached the screen shots

Hope you're holding only Volume down button when connecting and not releasing it immediately after detection .
If yes then you should try another pac file

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