07-13-2017, 04:00 PM
My Tecno Phantom 6 plus does not pass the ''Tecno Powered by Android'' screen and just goes off.
I did not do anything to the phone. Just picked up the phone and noticed it had gone off. When I tried powering it on, it does not go beyond the tecno powered by android and then goes off.
Please kindly assist me. What is the issue and how can I rectify it. The phone is not rooted. Please am requesting for the firmware and also step-by-step guide
Please note: I do not have the phone's build number and not able to boot into recovery using vol up + power key. I don't also have access with a working phone of the same model.