Hi, Guest! Login / Register




Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

[Please help] my blackberry calls USSD codes instead of checking,it doesn't browse with megabytes.

#1

My blackberry bold3 doesn't check account balance instead it calls the USSD code (*556#),and it doesn't browse with megabytes in the web browser,but it do browse on operamini,and I'm unable to watch youtube videos.


Reply
#2
(03-19-2015, 02:14 PM)matswags Wrote: My blackberry bold3 doesn't check account balance instead it calls the USSD code (*556#),and it doesn't browse with megabytes in the web browser,but it do browse on operamini,and I'm unable to watch youtube videos.

lets tackle one at a time.
 The USSD dialing code issue. 
this is often because the Blackberry has just been unlocked. this should stop once you subscribe for a BIS plan. in the mean time, what you can do to make your USSD codes work for now is to dial customer care (180) . once the call connects, you can then dial any USSD code and it'll work.
let me know if this works before we tackle the browsing issue
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#3
I have tried it,it works,I dialed d ussd code while calling 180 and it works
Reply
#4
(03-19-2015, 09:12 PM)matswags Wrote: I have tried it,it works,I dialed d ussd code while calling 180 and it works

Alright. for the browsing issue, do you have a data plan? and is it that your credit gets deducted when you try using the web browser or it doesn't connect at all?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#5
i have 143mb remaining,and the web browser doesnt browse at all,only operamini,2go,and when it browse a little it wont again till i reboot the phone.the last time i did mtn daily sub,the web browser works but doesnt watch youtube videos my money gets deducted for that and once my money finised it wont play videos again.

Reply
#6
(03-20-2015, 10:08 AM)matswags Wrote: i have 143mb remaining,and the web browser doesnt browse at all,only operamini,2go,and when it browse a little it wont again till i reboot the phone.the last time i did mtn daily sub,the web browser works but doesnt  watch youtube videos my money gets deducted for that and once my money finised it wont play videos again.

the fault is from MTN in that case. they have this issue of deducting credit instead of data a lot. try tweaking the APN using this guide @ https://blog.hovatek.com/blackberry-not-...ng-solved/
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply










Users browsing this thread:
1 Guest(s)