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[Please help] my infinix zero 16gb won't complete booting after i upgraded it.

#1

i have brick my android phone (Infinix Zero X506 (16GB). I installed a Genius Root(kinguser) some weeks back but it did not root my phone, i  decided to upgrade my phone recently to the latest version but in the process of installing the update my phone got stuck at boot loop.(the device refuse to boot normally)

I have a SP FLASH TOOL and I don't know how the solve the problem...i need your help.Thanks

Here are the option on my device screen:

Android System Recovery <3e> X506-J608-16GB-20141118

reboot system now
power off
apply update from ADB
apply update from sdcard
apply update from sdcard2
apply update from Cache
wipe data/factory reset
wipe cache partition
backup user data
restore user data

I have try the options but the device restart and get stuck here..

Please i need your help...Thanks ([email protected])


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#2
(03-22-2015, 03:17 PM)peepmike Wrote: i have brick my android phone (Infinix Zero X506 (16GB). I installed a Genius Root(kinguser) some weeks back but it did not root my phone, i  decided to upgrade my phone recently to the latest version but in the process of installing the update my phone got stuck at boot loop.(the device refuse to boot normally)

I have a SP FLASH TOOL and I don't know how the solve the problem...i need your help.Thanks

Here are the option on my device screen:

Android System Recovery <3e> X506-J608-16GB-20141118

reboot system now
power off
apply update from ADB
apply update from sdcard
apply update from sdcard2
apply update from Cache
wipe data/factory reset
wipe cache partition
backup user data
restore user data

I have try the options but the device restart and get stuck here..

Please i need your help...Thanks ([email protected])

I've just granted you permission to download the stock backup! download @ https://forum.hovatek.com/thread-533.html and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
Thank you very much for assisting me.....I have downloaded the tutorial videos and i don't have the MediaTek USB VCOM drivers to install manually on my window 7 pc..God bless
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#4
Thanks for assisting me, I have just watch the tutorial videos so i can understand better ...Pls help me with the MediaTek USB VCOM drivers..Thanks
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#5
(03-22-2015, 06:51 PM)peepmike Wrote: Thanks for assisting me, I have just watch the tutorial videos so i can understand better ...Pls help me with the MediaTek USB VCOM drivers..Thanks

read https://forum.hovatek.com/thread-440.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#6
Please i have same problem Can please grant permission to download the stock backup Smile
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#7
(04-28-2015, 12:54 PM)AGmR Wrote: Please i have same problem Can please grant permission to download the stock backup Smile
create a new thread, this is someone else's support thread
see https://forum.hovatek.com/thread-514.html for how to create a thread
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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