Hovatek Forum MOBILE Android [Please help] Infinix not charging
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[Please help] Infinix not charging

[Please help] Infinix not charging

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ham_samm
ham_samm
ham_samm
Senior Member
283
10-10-2017, 07:11 AM
#1



Good day
My infinix hot s is not charging if it on but when I switch it off It charges

Help please
hovatek
hovatek
hovatek
Administrator
49,570
10-10-2017, 05:24 PM
#2
(10-10-2017, 07:11 AM)ham_samm Good day
My infinix hot s is not charging if it on but when I switch it off It charges

Help please

Try a different charger then firmware. refer to https://www.hovatek.com/blog/how-to-fix-...er-source/

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ham_samm
ham_samm
ham_samm
Senior Member
283
11-10-2017, 02:42 AM
#3
Have tested several chargers, cables, have used different power sources still nothing and am on my stock rom

From crash Override[FOOTPRINTS]
damiflex
damiflex
damiflex
Techie Member
76
11-10-2017, 07:07 AM
#4
(11-10-2017, 02:42 AM)ham_samm Have tested several chargers, cables, have used different power sources still nothing and am on my stock rom

From crash Override[FOOTPRINTS]
it's not too late, return it to the office you bought it from, because of the warranty. If you don't like that, then take it to an engineer for service "USB port"
hovatek
hovatek
hovatek
Administrator
49,570
11-10-2017, 10:53 AM
#5



(11-10-2017, 02:42 AM)ham_samm Have tested several chargers, cables, have used different power sources still nothing and am on my stock rom

From crash Override[FOOTPRINTS]

If reflashing the stock rom @ https://www.hovatek.com/forum/thread-20011.html doesn't help then you'll have to do as @damiflex has advised

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ham_samm
ham_samm
ham_samm
Senior Member
283
15-10-2017, 06:07 AM
#6
(11-10-2017, 07:07 AM)damiflex
(11-10-2017, 02:42 AM)ham_samm Have tested several chargers, cables, have used different power sources still nothing and am on my stock rom

From crash Override[FOOTPRINTS]
it's not too late, return it to the office you bought it from, because of the warranty. If you don't like that, then take it to an engineer for service "USB port"

Thanks, I took it to an engineer made my complain, the usb port was changed but still nothing

I'll try download firmware of the phone n try

My build number is:
Infinix X521 Hot S (X521-J5088A1-M-170323V153
which of the firmware can I flash?

*Infinix X521 Hot S (X521-J5088A1-M-160712V14)
*Infinix X521 Hot S (X521-J5088A1-M160929V90)
*Infinix X521 Hot S (X521-J5088C1-M-160929V89)
*Infinix X521 Hot S (X521-J5088E1-M-161223V23)
*Infinix X521 Hot S (X521-J5088G1-M-161229V20)
*Infinix X521 Hot S (X521-J5088I1-M-161223V5)
*Infinix X521 Hot S (X521-J5088A1C1-N-170505V10)
*Infinix X521 Hot S (X521-J5088E1G1-N-170508V10)

Sent from A Device using hovatek forum
ham_samm
ham_samm
ham_samm
Senior Member
283
15-10-2017, 06:08 AM
#7
(11-10-2017, 10:53 AM)hovatek
(11-10-2017, 02:42 AM)ham_samm Have tested several chargers, cables, have used different power sources still nothing and am on my stock rom

From crash Override[FOOTPRINTS]

If reflashing the stock rom @ https://www.hovatek.com/forum/thread-20011.html doesn't help then you'll have to do as @damiflex has advised

My build number is:
Infinix X521 Hot S (X521-J5088A1-M-170323V153
Which of the firmware can I flash

Sent from A Device using hovatek forum
hovatek
hovatek
hovatek
Administrator
49,570
16-10-2017, 10:55 AM
#8
(15-10-2017, 06:08 AM)ham_samm My build number is:
Infinix X521 Hot S (X521-J5088A1-M-170323V153
Which of the firmware can I flash

Sent from A Device using hovatek forum

The closest are
Infinix X521 Hot S (X521-J5088A1-M-160712V14)
Infinix X521 Hot S (X521-J5088A1-M160929V90)

you could try with V90 first

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ham_samm
ham_samm
ham_samm
Senior Member
283
16-10-2017, 11:43 AM
#9
Alright

Sent from A Device using hovatek forum
ham_samm
ham_samm
ham_samm
Senior Member
283
19-10-2017, 09:24 AM
#10



(16-10-2017, 10:55 AM)hovatek
(15-10-2017, 06:08 AM)ham_samm My build number is:
Infinix X521 Hot S (X521-J5088A1-M-170323V153
Which of the firmware can I flash

Sent from A Device using hovatek forum

The closest are
Infinix X521 Hot S (X521-J5088A1-M-160712V14)
Infinix X521 Hot S (X521-J5088A1-M160929V90)

you could try with V90 first

I have downloaded the stock [infinix X521 HOT S (X521-J5088A1-M160929V90)

Infinix flash tool is saying "image lk checksum failed!
Checksum reference value (0x4305) in the config ini file.
Please re-fill correct checksum value and reload scatter file again"


Am running the latest sp flash tool 5.1728
My sp flash tool isn't opening it writing
"the application was unable to start correctly (0x0000005). Click OK close the application"


Sent from A Device using hovatek forum
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