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[Please help] Infinix hot note x551 2 GB RAM

prince1111
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#1

09-11-2017, 02:28 PM


This hot stock at boot logo and I reload the phone with the firmware downloaded at Hovatek and the phone boot normal but now the phone has an error, if switch on the phone operates normal and if I press power button it sleep and wake normal. But once the is at sleep mode and my hand mistakenly double tap the screen it will restart the phone automatically.
I want to the phone setting and on checked the quick action box but still rebooting. Even if I place the phone on pocket it will keep on restarting, even if I'm making call once the light is off it restart without my notice,
I see difrent flash file and the will on normal but still rebooting.

Pls help me on this phone I have been using this firmware for almost 4 different phones now bit have never encounter this error before.

Best regards

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ALBA
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#2

09-11-2017, 02:36 PM
(09-11-2017, 02:28 PM)prince1111 Wrote:  This hot stock at boot logo and I reload the phone with the firmware downloaded at Hovatek and the phone boot normal but now the phone has an error, if switch on the phone operates normal and if I press power button it sleep and wake normal. But once the is at sleep mode and my hand mistakenly double tap the screen it will restart the phone automatically.
I want to the phone setting and on checked the quick action box but still rebooting. Even if I place the phone on pocket it will keep on restarting, even if I'm making call once the light is off it restart without my notice,
I see difrent flash file and the will on normal but still rebooting.

Pls help me on this phone I have been using this firmware for almost 4 different phones now bit have never encounter this error before.

Best regards

Sent from my INFINIX-X551 using Hovatek Forum
What is the build number of the device?
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prince1111
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#3

09-11-2017, 04:55 PM
[Image: 4c2c287abda3e70e47e4470bc5bac6a9.jpg]

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prince1111
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#4

09-11-2017, 04:56 PM
[Image: d2de3f07a979f26965aefacf207a55ed.jpg]

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prince1111
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#5

09-11-2017, 05:00 PM
But the surprising thing for this device is that any x551 file I use on it is Woking fine but the same error.

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freshtyt
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#6

09-11-2017, 06:09 PM
(09-11-2017, 05:00 PM)prince1111 Wrote:  But the surprising thing for this device is that any x551 file I use on it is Woking fine but the same error.

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have you tried the kitkat rom?
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prince1111
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#7

09-11-2017, 09:10 PM
Yes

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prince1111
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#8

10-11-2017, 10:54 AM
Sorry I think I unscrew the phone and in the panel they indicate G808- B1.
I don't know if that one may help with the appropriate file?

Nest regards.

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hovatek
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#9

10-11-2017, 11:10 AM
(09-11-2017, 09:10 PM)prince1111 Wrote:  Yes

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And I'm guessing the issue persists in Kitkat

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prince1111
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#10

10-11-2017, 01:07 PM
Sorry it's now I got ur question I have note try Kit Kat either

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