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[Please help] infinix phone suddenly went dead

[Please help] infinix phone suddenly went dead

mixy12
mixy12
mixy12
Newbie
4
05-12-2017, 09:19 AM
#1



my infinix hot 4 lite went dead suddenly, no upgrade was done on it, it started by hanging and it then went off on its own and has not come on, i have been charging it for about 4 days now, i have even tried the removing of battery option and it still have not come up or respond to system or sp tool. please i need help. thanks.
This post was last modified: 05-12-2017, 11:39 AM by mixy12.
hovatek
hovatek
hovatek
Administrator
49,570
05-12-2017, 11:51 AM
#2
(05-12-2017, 09:19 AM)mixy12 my infinix hot 4 lite went dead suddenly, no upgrade was done on it, it started by hanging and it then went off on its own and has not come on, i have been charging it for about 4 days now, i have even tried the removing of battery option and it still have not come up or respond to system or sp tool. please i need help. thanks.

Does your PC make a sound when you connect the phone?

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mixy12
mixy12
mixy12
Newbie
4
05-12-2017, 01:50 PM
#3
No, not a sound
hovatek
hovatek
hovatek
Administrator
49,570
05-12-2017, 06:15 PM
#4
(05-12-2017, 01:50 PM)mixy12 No, not a sound

This is going to require a hardware fix like a jumper as described at https://www.hovatek.com/forum/thread-11802.html or having the power component, RAM, emmc chip etc checked by a hardware expert

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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
mixy12
mixy12
mixy12
Newbie
4
05-12-2017, 09:19 PM
#5



wow! and i was thinking it was a software issue. thanks alot, will take it to carlcare then
kinzol
kinzol
kinzol
Newbie
3
06-12-2017, 04:13 PM
#6
OK nice

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