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[Please help] infinix zero dont boot and stuck in black screen

[Please help] infinix zero dont boot and stuck in black screen

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hovatek
hovatek
hovatek
Administrator
49,570
29-03-2015, 05:05 PM
#11



(28-03-2015, 10:56 AM)albraa infinix zero x506

my battery built in i cant remove it

my phone chipset is MediaTek MT6592

lets go back to the origin.
1. How did the phone get to this stage of bricking?
2. Open device manager then connect the phone to PC. does device manager refresh
This post was last modified: 29-03-2015, 05:08 PM by hovatek.

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albraa
albraa
albraa
Junior Member
15
29-03-2015, 07:28 PM
#12
i used another laptop with windows xp and the sp tools detect my phone but it gives me error


BROM ERROR : S_FTHND_FILE_IS_NOT_LOADED_YET (5007)

There is file not loaded yet!!

[hint]

1.Please check if the DA path is correct
2.Please check if all the ROM files exist.
3.Please check if the scatter file description is sync with the exist ROM files.

what can i do then ?

my phone is infinix zero x506 , chipset is MediaTek MT6592
this rom is the correct one its my backup and i used it before
hovatek
hovatek
hovatek
Administrator
49,570
30-03-2015, 09:02 AM
#13
(29-03-2015, 07:28 PM)albraa i used another laptop with windows xp and the sp tools detect my phone but it gives me error


BROM ERROR : S_FTHND_FILE_IS_NOT_LOADED_YET (5007)

There is file not loaded yet!!

[hint]

1.Please check if the DA path is correct
2.Please check if all the ROM files exist.
3.Please check if the scatter file description is sync with the exist ROM files.

what can i do then ?

my phone is infinix zero x506 , chipset is MediaTek MT6592
this rom is the correct one its my backup and i used it before

Thats an Sp flash tool level error.
what version of sp flash tool are you using on the XP?

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albraa
albraa
albraa
Junior Member
15
31-03-2015, 02:00 AM
#14
i used SP_Flash_Tool_v5.1352.01
hovatek
hovatek
hovatek
Administrator
49,570
31-03-2015, 11:21 AM
#15



(31-03-2015, 02:00 AM)albraa i used SP_Flash_Tool_v5.1352.01

1. delete it and re-download
2. try version 3 too
3. hope you that the scatter file should be in the same folder with the other files?
This post was last modified: 31-03-2015, 11:22 AM by hovatek.

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albraa
albraa
albraa
Junior Member
15
05-04-2015, 10:13 PM
#16
i do that but the same
i dont know how to use version 3
can you give me link to explain step by step how i use it
albraa
albraa
albraa
Junior Member
15
05-04-2015, 10:38 PM
#17
my phone does not show red notification when i connect it to the laptop or the charger ?
should i have hope to my phone will back to me again ?
hovatek
hovatek
hovatek
Administrator
49,570
06-04-2015, 12:39 PM
#18
(05-04-2015, 10:38 PM)albraa my phone does not show red notification when i connect it to the laptop or the charger ?
should i have hope to my phone will back to me again ?

it will work. just follow my instructions. You'll manually load the files
1. what version of sp flash tool are you using right now
2. when you load the scatter file in sp flash tool, is any of the boxes on the list ticked?

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albraa
albraa
albraa
Junior Member
15
08-04-2015, 08:18 AM
#19
i use SP_Flash_Tool_v5.1352.01
after i load the scatter file " CACHE AND USRDATA "boxes unchecked after that i choose firmware upgrade then all boxes checked. and then i check download and conect my phone but i got the error
BROM ERROR : S_FTHND_FILE_IS_NOT_LOADED_YET (5007)

There is file not loaded yet!!

[hint]

1.Please check if the DA path is correct
2.Please check if all the ROM files exist.
3.Please check if the scatter file description is sync with the exist ROM files.
hovatek
hovatek
hovatek
Administrator
49,570
08-04-2015, 11:38 AM
#20



(08-04-2015, 08:18 AM)albraa i use SP_Flash_Tool_v5.1352.01
after i load the scatter file  " CACHE AND USRDATA "boxes unchecked after that i choose firmware upgrade then all boxes checked. and then i check download and conect my phone but i got the error
BROM ERROR : S_FTHND_FILE_IS_NOT_LOADED_YET (5007)

There is file not loaded yet!!

[hint]

1.Please check if the DA path is correct
2.Please check if all the ROM files exist.
3.Please check if the scatter file description is sync with the exist ROM files.

of course, thats the error you'll get.
I need you to slow down here. when you load the scatter file, which items are ticked and which arent ticked?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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