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blackberry q10 completely dead.

#1

my blackberry q10 was dead at last week while using watsapp.
i tried to on it,it doesnt onn.the phone doesnot show any led lights or any thing.
plsss help me
Reply
#2
(02-08-2018, 04:44 PM)[email protected] Wrote: my blackberry q10 was dead at last week while using watsapp.
i tried to on it,it doesnt onn.the phone doesnot show any led lights or any thing.
plsss help me

have you tried charging the battery?
and also tried using a different battery?
Reply
#3
(02-08-2018, 06:59 PM)freshtyt Wrote:
(02-08-2018, 04:44 PM)[email protected] Wrote: my blackberry q10 was dead at last week while using watsapp.
i tried to on it,it doesnt onn.the phone doesnot show any led lights or any thing.
plsss help me

have you tried charging the battery?
and also tried using a different battery?

yes i have tried different battery also
it doesnt respond.
tried to charge no use at all,
when i connected phone to laptop it doesnt recognise.
pls help meeeeeeee.
Reply
#4
(02-09-2018, 03:46 PM)[email protected] Wrote:
(02-08-2018, 06:59 PM)freshtyt Wrote:
(02-08-2018, 04:44 PM)[email protected] Wrote: my blackberry q10 was dead at last week while using watsapp.
i tried to on it,it doesnt onn.the phone doesnot show any led lights or any thing.
plsss help me

have you tried charging the battery?
and also tried using a different battery?

yes i have tried different battery also
it doesnt respond.
tried to charge no use at all,
when i connected phone to laptop it doesnt recognise.
pls help meeeeeeee.

Do you have Blackberry Link installed on your PC? 
Also, check if device manager refreshes whenever you connect the phone to your pc.
Reply
#5
(02-09-2018, 05:45 PM)innagee Wrote:
(02-09-2018, 03:46 PM)[email protected] Wrote:
(02-08-2018, 06:59 PM)freshtyt Wrote:
(02-08-2018, 04:44 PM)[email protected] Wrote: my blackberry q10 was dead at last week while using watsapp.
i tried to on it,it doesnt onn.the phone doesnot show any led lights or any thing.
plsss help me

have you tried charging the battery?
and also tried using a different battery?

yes i have tried different battery also
it doesnt respond.
tried to charge no use at all,
when i connected phone to laptop it doesnt recognise.
pls help meeeeeeee.

Do you have Blackberry Link installed on your PC? 
Also, check if device manager refreshes whenever you connect the phone to your pc.
yes i have installed and checked blackbeery canot be recognized
Reply
#6
(02-13-2018, 04:30 AM)[email protected] Wrote:
(02-09-2018, 05:45 PM)innagee Wrote:
(02-09-2018, 03:46 PM)[email protected] Wrote:
(02-08-2018, 06:59 PM)freshtyt Wrote:
(02-08-2018, 04:44 PM)[email protected] Wrote: my blackberry q10 was dead at last week while using watsapp.
i tried to on it,it doesnt onn.the phone doesnot show any led lights or any thing.
plsss help me

have you tried charging the battery?
and also tried using a different battery?

yes i have tried different battery also
it doesnt respond.
tried to charge no use at all,
when i connected phone to laptop it doesnt recognise.
pls help meeeeeeee.

Do you have Blackberry Link installed on your PC? 
Also, check if device manager refreshes whenever you connect the phone to your pc.
yes i have installed and checked blackbeery canot be recognized

It sound like a hardware related issue. 
Before, were you able to transfer files from your blackberry to PC?
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