[Please help] App opening and closing automatically
[Please help] App opening and closing automatically
(10-03-2018, 05:52 AM)sir_bidex Good morning! Pls i just bought a new tecno Y2 and the phone was unstable I.e anytime I open one app, it will close it and open another one or more than one itself simultaneously. I did a factory reset but nothing was changed.. What could be the problem? Pls help
(10-03-2018, 09:08 AM)innagee(10-03-2018, 05:52 AM)sir_bidex Good morning! Pls i just bought a new tecno Y2 and the phone was unstable I.e anytime I open one app, it will close it and open another one or more than one itself simultaneously. I did a factory reset but nothing was changed.. What could be the problem? Pls help
Do you experience this with all the apps or just some selected ones?
What's the phone's build no.?
(21-03-2018, 04:13 AM)sir_bidex Yes. The build number is Y2-H721A2-KK-160720V1
(21-03-2018, 10:25 AM)hovatek(21-03-2018, 04:13 AM)sir_bidex Yes. The build number is Y2-H721A2-KK-160720V1
Maybe its a touch issue. I experienced the same on my Tecno M3 back then. This is assuming its not a malware being remotely controlled by somebody.
Before you consider fixing, you first need to backup your firmware since your build isn't available at https://www.hovatek.com/forum/thread-19513.html
Is your phone rooted?