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Tecno cx pro getting error during OTA update

Tecno cx pro getting error during OTA update

Brian109
Brian109
Brian109
Enthusiastic Member
8
13-04-2018, 08:14 AM
#1



Hello!!!
I can't update my tecno cx pro with the build number CX-H501DEFG-N-170829V143. For days now I have been trying to update it to this (CX-H501DEFG-N-171109V159) version through ota but it shows error during the update in recovery mode,
When I just bought the phone for the first time I did manage to update it, I later rooted it and after doing one or two things I bricked the phone to the extent that it could not even charge or show any signs of life. Luckily enough I managed to get the phone back to life using sp flash tools and it is working normally.Now I can't update it through ota. Your help will be highly appreciated

I should also mention that I made a backup of the rom (CX-H501DEFG-N-171109V159)before I bricked the phone through philz recovery
Email PM Find Edit Delete Rep
This post was last modified: 13-04-2018, 08:25 AM by Brian109.
hovatek
hovatek
hovatek
Administrator
49,570
13-04-2018, 12:36 PM
#2
(13-04-2018, 08:14 AM)Brian109 Hello!!!
I can't update my tecno cx pro with the build number CX-H501DEFG-N-170829V143. For days now I have been trying to update it to this (CX-H501DEFG-N-171109V159) version through ota but it shows error during the update in recovery mode,
When I just bought the phone for the first time I did manage to update it, I later rooted it and after doing one or two things I bricked the phone to the extent that it could not even charge or show any signs of life. Luckily enough I managed to get the phone back to life using sp flash tools and it is working normally.Now I can't update it  through ota. Your help will be highly appreciated

I should also mention that I made a backup of  the rom (CX-H501DEFG-N-171109V159)before I bricked the phone through philz recovery
Email PM Find Edit Delete Rep

Attach a screenshot of the error message and have you been able to extract the update.zip file?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Brian109
Brian109
Brian109
Enthusiastic Member
8
14-04-2018, 10:31 AM
#3
(13-04-2018, 12:36 PM)hovatek
(13-04-2018, 08:14 AM)Brian109 Hello!!!
I can't update my tecno cx pro with the build number CX-H501DEFG-N-170829V143. For days now I have been trying to update it to this (CX-H501DEFG-N-171109V159) version through ota but it shows error during the update in recovery mode,
When I just bought the phone for the first time I did manage to update it, I later rooted it and after doing one or two things I bricked the phone to the extent that it could not even charge or show any signs of life. Luckily enough I managed to get the phone back to life using sp flash tools and it is working normally.Now I can't update it  through ota. Your help will be highly appreciated

I should also mention that I made a backup of  the rom (CX-H501DEFG-N-171109V159)before I bricked the phone through philz recovery
Email PM Find Edit Delete Rep

Attach a screenshot of the error message and have you been able to extract the update.zip file?

I can't seem to find an option for attaching screenshots, help
xerxes
xerxes
xerxes
Senior Member
8,355
14-04-2018, 11:44 AM
#4
(14-04-2018, 10:31 AM)Brian109 I can't seem to find an option for attaching screenshots, help

There is an attachment box just above the POST or REPLY buttons use it to attach the picture. OR you can simply upload the image to any cloud storage e.g google drive etc then post the link to the picture instead.
Brian109
Brian109
Brian109
Enthusiastic Member
8
15-04-2018, 01:33 PM
#5



(14-04-2018, 11:44 AM)innagee
(14-04-2018, 10:31 AM)Brian109 I can't seem to find an option for attaching screenshots, help

There is an attachment box just above the POST or REPLY buttons use it to attach the picture. OR you can simply upload the image to any cloud storage e.g google drive etc then post the link to the picture instead.
I can't still see the upload button on havotek website, I can only see ➡️pm, reply, quote, find etc
I have also uploaded the photo to my Google drive but the only options am seen are as follows

Add people
Share link (nothing is popping up when I click here)
Available offline
Open with
Send a copy
Download
Etc
Brian109
Brian109
Brian109
Enthusiastic Member
8
15-04-2018, 01:58 PM
#6
(14-04-2018, 11:44 AM)innagee
(14-04-2018, 10:31 AM)Brian109 I can't seem to find an option for attaching screenshots, help

There is an attachment box just above the POST or REPLY buttons use it to attach the picture. OR you can simply upload the image to any cloud storage e.g google drive etc then post the link to the picture instead.
I can't still see the upload button on havotek website, I can only see ➡️pm, reply, quote, find, email, delete etc
I have also uploaded the photo to my Google drive but the only options am seen are as follows

Add people
Share link (nothing is popping up when I click here)
Available offline
Open with
Send a copy
Download
Etc
hovatek
hovatek
hovatek
Administrator
49,570
16-04-2018, 10:01 AM
#7
(15-04-2018, 01:58 PM)Brian109 I can't still see the upload button on havotek website, I can only see ➡️pm, reply, quote, find, email, delete  etc
I have also  uploaded the photo to my Google drive but the only options am seen are  as follows

Add people
Share link (nothing is popping up when I click here)
Available offline
Open with
Send a copy
Download
Etc

You're probably on another site or an app.
Upload the file anywhere online and post the link here

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Brian109
Brian109
Brian109
Enthusiastic Member
8
20-04-2018, 06:48 AM
#8
(16-04-2018, 10:01 AM)hovatek
(15-04-2018, 01:58 PM)Brian109 I can't still see the upload button on havotek website, I can only see ➡️pm, reply, quote, find, email, delete  etc
I have also  uploaded the photo to my Google drive but the only options am seen are  as follows

Add people
Share link (nothing is popping up when I click here)
Available offline
Open with
Send a copy
Download
Etc

You're probably on another site or an app.
Upload the file anywhere online and post the link here

Am trying to upload the link but am getting an error with a message that i can't upload links unless I reach 10 posts
hovatek
hovatek
hovatek
Administrator
49,570
20-04-2018, 11:56 AM
#9
(20-04-2018, 06:48 AM)Brian109 Am trying to upload the link but am getting an error with a message that i can't upload links unless I reach 10 posts

remove the https://www part

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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