Hovatek Forum MOBILE Android [Please help] Infinix note 3 pro X601-H537C-N-17050V14
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[Please help] Infinix note 3 pro X601-H537C-N-17050V14

[Please help] Infinix note 3 pro X601-H537C-N-17050V14

Kwabe
Kwabe
Kwabe
Newbie
3
18-04-2018, 12:52 PM
#1



Hi. I have an infinix note 3 pro x601. Want to flash it because i have frozen home screen buttons. When i run the sp flash tool, it does not recognize the phone. what can i do?
xerxes
xerxes
xerxes
Senior Member
8,355
18-04-2018, 01:16 PM
#2
(18-04-2018, 12:52 PM)Kwabe Hi. I have an infinix note 3 pro x601. Want to flash it because i have frozen home screen buttons. When i run the sp flash tool, it does not recognize the phone. what can i do?

What do you mean by 'Frozen home screen button'? in details. 
Install VCOM drivers using https://www.hovatek.com/forum/thread-440.html
Also take backup of your current firmware using miracle @ https://www.hovatek.com/forum/thread-13347.html
Kwabe
Kwabe
Kwabe
Newbie
3
18-04-2018, 01:54 PM
#3
The buttons at the bottom of the home screen which helps go pack to a previous page, see windows that have been opened are all frozen.
Kwabe
Kwabe
Kwabe
Newbie
3
18-04-2018, 01:55 PM
#4
Have already downloaded the vcom drivers
xerxes
xerxes
xerxes
Senior Member
8,355
18-04-2018, 02:54 PM
#5



(18-04-2018, 01:55 PM)Kwabe Have already downloaded the vcom drivers

then install the driver using the link on my previous reply.
also try factory reset.
or
use third party app like https://play.google.com/store/apps/detai...plecontrol
This post was last modified: 18-04-2018, 02:59 PM by xerxes.
freshtyt
freshtyt
freshtyt
Senior Member
2,949
18-04-2018, 04:52 PM
#6
(18-04-2018, 12:52 PM)Kwabe Hi. I have an infinix note 3 pro x601. Want to flash it because i have frozen home screen buttons. When i run the sp flash tool, it does not recognize the phone. what can i do?

faulty hardware can also cause those buttons not to function
do you have the stock rom for this build number?
did you try factory resetting the phone?
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