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re: wireless connections refuse to turn on

#1

hello, i have a gionee gn5001, and it has refused to turn on wifi hotspot and even bluetooth..please i really need assistance

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#2
(05-17-2018, 12:52 PM)namanyoube Wrote: hello, i have a gionee gn5001, and it has refused to turn on wifi hotspot and even bluetooth..please i really need assistance

Have you tried the fix(es) @ https://journal.hovatek.com/how-to-fix-a...t-turn-on/
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#3
(05-17-2018, 12:52 PM)namanyoube Wrote: hello, i have a gionee gn5001, and it has refused to turn on wifi hotspot and even bluetooth..please i really need assistance

It would also help to know how this issue began
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#4
actually there was no signs ....it just wouldnt turn on
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#5
(05-18-2018, 10:58 AM)namanyoube Wrote: actually there was no signs ....it just wouldnt turn on

see the link in @innagee's reply for the fixes to try

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#6
I have tried those before, the radio application opens, but there is no transmission. I have done series of factory rests.. even at that nothing happens,
sometimes when I turn my phone on, it writes "process system isn't responding, do you want to close it"? as it stands now,Facebook apk and messenger doesnt connect... even uc browser.. please what do I do?
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#7
(05-19-2018, 12:30 AM)namanyoube Wrote: I have tried those before, the radio application opens, but there is no transmission. I have done series of factory rests.. even at that nothing happens,
sometimes when I turn my phone on, it writes "process system isn't responding, do you want to close it"? as it stands now,Facebook apk and messenger doesnt connect... even uc browser.. please what do I do?

Have you taken note of your build number and tried re-flashing the firmware?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#8
the build number is sv1.10...I would appreciate it if you sent me the link
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#9
(05-19-2018, 01:08 PM)namanyoube Wrote: the build number is sv1.10...I would appreciate it if you sent me the link

before flashing, first make a firmware dump using the guide at https://forum.hovatek.com/thread-13347.html
download stock rom at https://forum.hovatek.com/thread-389.html
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#10
thanks a lot...I appreciate
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