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[Please help] Unknown error

[Please help] Unknown error

mbsbbac
mbsbbac
mbsbbac
Newbie
2
11-06-2018, 11:42 AM
#1



Hi I am using a BlackBerry Z10 which as working perfectly but later developed a problem of not recognising any simcard, but I later updated it to the most recent os and it is now displaying "unknown error" message and does not detect any simcard and or signal. Please kindly assist. Thank you
xerxes
xerxes
xerxes
Senior Member
8,355
11-06-2018, 03:15 PM
#2
(11-06-2018, 11:42 AM)mbsbbac Hi I am using a BlackBerry Z10 which as working perfectly but later developed a problem of not recognising any simcard, but I later updated it to the most recent os and it is now displaying "unknown error" message and does not detect any simcard and or signal. Please kindly assist. Thank you

that's a hardware related issue, you'll need to have the phone checked by a hardware expert.
mbsbbac
mbsbbac
mbsbbac
Newbie
2
12-06-2018, 10:04 PM
#3
OK thank you. I was able to give it an expect to check but there's no improvement. I was wondering if you can advice me further
juvette
juvette
juvette
Senior Member
506
13-06-2018, 07:59 AM
#4
(12-06-2018, 10:04 PM)mbsbbac OK thank you. I was able to give it an expect to check but there's no improvement. I was wondering if you can advice me further

What did the engineer say he changed or did?

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