Hovatek Forum MOBILE Android [Please help] Tecno y6 err21002.00 using miracle box
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[Please help] Tecno y6 err21002.00 using miracle box

[Please help] Tecno y6 err21002.00 using miracle box

njeru
njeru
njeru
Enthusiastic Member
13
08-07-2018, 04:39 PM
#1



I have tecno y6 which is not coming on, when i trying reading it using miracle box it is saying

Set MTK USB Port (COM52)
  Please Hold "ON" to connect with the phone...
  Connected to Phone.
  CPU: MT6572 SW:0000 Ver: CA01
  Downloading Boot8 ...
>>ERR21002.00

what could be causing this error
hovatek
hovatek
hovatek
Administrator
49,570
09-07-2018, 11:25 AM
#2
(08-07-2018, 04:39 PM)njeru I have tecno y6 which is not coming on, when i trying reading it using miracle box it is saying

Set MTK USB Port (COM52)
  Please Hold "ON" to connect with the phone...
  Connected to Phone.
  CPU: MT6572 SW:0000 Ver: CA01
  Downloading Boot8 ...
>>ERR21002.00

what could be causing this error

1. How exactly did it go dead
2. Hope you're not holding any button  when connecting to PC
3. What's the exact condition of the phone (totally dead, bootloop, stuck at logo etc)
This post was last modified: 09-07-2018, 11:27 AM by hovatek.

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njeru
njeru
njeru
Enthusiastic Member
13
10-07-2018, 03:25 PM
#3
The phone went off at once;

and am not holding any key while connecting to pc
X3non
X3non
X3non
Recognized Contributor
22,062
10-07-2018, 05:09 PM
#4
(10-07-2018, 03:25 PM)njeru The phone went off at once;

and am not holding any key while connecting to pc

so the phone went off on its own..
what's the current condition of the phone? [totally dead, bootloop, stuck at logo etc]
have you tried removing / reinserting the battery?
do you know the build number of the phone?
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