Blackberry Z10 suddenly froze and shut off and now unresponsive.
Blackberry Z10 suddenly froze and shut off and now unresponsive.
(16-08-2018, 11:02 AM)EMMANUS You first need to get the phone on.
What were you doing before the phone froze???
(16-08-2018, 04:43 PM)Marlee(16-08-2018, 11:02 AM)EMMANUS You first need to get the phone on.
What were you doing before the phone froze???
Hi, I was using the browser when the webpage froze up, I then attempted to reload the page but the phone became unresponsive. So, I pulled the battery and attempted to reboot the z10 and to my horror there was no sign of power on the phone even with a charged battery and when I plug in the charger. I pulled the battery again and try to reboot and nothing , no response or lights coming on etc. When I connected the z10 to my pc the red led light came on and went off just as fast. This is still happening but the phone is not coming on and is no being reconised on my Blackberry Link on my PC after many attempts to connect it.
I installed the autoloader and ran it but its not connecting to my Z10 and nothing happens.
Any suggestions or other ways around trying to save my Z10?
(16-08-2018, 06:24 PM)Marlee Hi, I was using the browser when the webpage froze up, I then attempted to reload the page but the phone became unresponsive. So, I pulled the battery and attempted to reboot the z10 and to my horror there was no sign of power on the phone even with a charged battery and when I plug in the charger. I pulled the battery again and try to reboot and nothing , no response or lights coming on etc. When I connected the z10 to my pc the red led light came on and went off just as fast. This is still happening but the phone is not coming on and is no being reconised on my Blackberry Link on my PC after many attempts to connect it.
I installed the autoloader and ran it but its not connecting to my Z10 and nothing happens.
Any suggestions or other ways around trying to save my Z10?