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Tecno Phantom 6 Plus

Tecno Phantom 6 Plus

Lillias
Lillias
Lillias
Newbie
4
27-08-2018, 05:25 PM
#1



Hi folks,
I am experiencing the exact problem below.
my phantom 6 plus has been off for 7 weeks now.
nothing i do seem to work.
Power + Volume up
Power + Volume Down
Power + Volume Up + Volume Down
can someone help please
thank you


If somebody had a similar situation or have any idea what's happening and how to fix it without losing data please kindly help out. 
The phone suddenly shuts down while not on charger, not using and with around 50-60% battery. 
It won't power up, 
and it doesn't show when connected to a PC either
Just restarts on boot screen where it says TECNO POWERED BY ANDROID and then goes off, 
On charger, it shows battery for a few seconds and then starts to power up by it self, to the boot screen where it says TECNO POWERED BY ANDROID, and then goes off.
It will then restart and go off repeatedly all on its own untill its taken off the charger. 
Phone was working normally without any lags.
   [img=247.988x330]http://public.shtranssion.com/tecnospotimages/f090e5e813563e388446425b2b9134ad.jpg[/img] [img=247.988x330]http://public.shtranssion.com/tecnospotimages/852f528e43e9f5304015bcb3f84d749c.jpg[/img] Thanks in advance
This post was last modified: 27-08-2018, 06:48 PM by X3non.
freshtyt
freshtyt
freshtyt
Senior Member
2,949
27-08-2018, 07:00 PM
#2
(27-08-2018, 05:25 PM)Lillias Hi folks,
I am experiencing the exact problem below.
...

seems like power related issue most likely power button, you need to get that check by a phone hardware repair technician
BTW does the phone go off or it remains in bootloop {till the battery drains} immediately you disconnect the charger?
Lillias
Lillias
Lillias
Newbie
4
28-08-2018, 05:12 PM
#3
The phone goes off when I remove the charger but the battery currently stands around 95%
Because the battery is inbuilt, I am unable to do anything.
Then again, since it’s unable to boot, can the battery still get drained?
If yes, how please?
Thank you
freshtyt
freshtyt
freshtyt
Senior Member
2,949
28-08-2018, 05:55 PM
#4
(28-08-2018, 05:12 PM)Lillias The phone goes off when I remove the charger but the battery currently stands around 95%
Because the battery is inbuilt, I am unable to do anything.
Then again, since it’s unable to boot, can the battery still get drained?
If yes, how please?
Thank you

weak battery unable to hold charge, faulty power button or even connector
take your phone to a local phone hardware repair technician for proper checkup
Lillias
Lillias
Lillias
Newbie
4
28-08-2018, 09:49 PM
#5



I did when it happened the first time but none of the repair shops I sent it to seemed to figure out what the exact problem was.
Anyway, thanks so much for your help.
I am very grateful
freshtyt
freshtyt
freshtyt
Senior Member
2,949
29-08-2018, 05:31 PM
#6
(28-08-2018, 09:49 PM)Lillias I did when it happened the first time but none of the repair shops I sent it to seemed to figure out what the exact problem was.
Anyway, thanks so much for your help.
I am very grateful

you can try flashing stock rom just to eliminate the possibility of software issue
you can download stock rom at https://www.hovatek.com/forum/thread-19546.html
then flash using SP flash tool at https://www.hovatek.com/forum/thread-159.html
if it still persists after flashing then its definitely hardware related
Lillias
Lillias
Lillias
Newbie
4
01-09-2018, 11:21 PM
#7
Thank you so much
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