[Please help] Infinix hot note pro X551 not starting up

[Darley004]

My infinix hot note pro x551 rejected the password to unlock it, I carried out data wipe/factory reset from the recovery mode but ever since I did this reset, my phone has been booting for ever without a complete start up.

I need help to fix this issue.

I have tried to get the phone build number but it seems like an impossible task.

Regards

[EMMANUS]

Boot to recovery using volume+ and power button, and post what you see on the recovery screen , from top to bottom.

Also, if you are the first person to use the phone, tell us what you see on the battery sticker.

[Darley004]

Boot to recovery using volume+ and power button, and post what you see on the recovery screen , from top to bottom.

Also, if you are the first person to use the phone, tell us what you see on the battery  sticker.

Emmanus thank you,
These are what I have in the boot page
run1 autoCWN v5.5.0.4 for Infinix-X551
- reboot system now
- install zip from sdcard
-wipe data/factory reset
- wipe cache partition
- backup and restore
- mounts and storage
- advanced

On the battery sticker
Infinix x551
IMEI: 358429064553182
IMEI: 358429064553190
VC:885118      [32+2]
CE 0979
S/N: E5N10

Pls note I have used the wipe data/factory reset on the boot page.

[EMMANUS]

Flash ROM with build number g808bc-xxxxxxxxxxxxxx

[Darley004]

Hi Emmanus pls what do you advice I do with the build number to resolve this problem?

[X3non]

Hi Emmanus pls what do you advice I do with the build number to resolve this problem?

your X551 is 32+3 from the info gotten at the back
dump your current firmware in scatter file format using the guide at https://forum.hovatek.com/thread-13347.html
download firmware for X551-G808-BC-L-20160722 at https://forum.hovatek.com/thread-19977.html [thats lollipop firmware]
flash boot, recovery and system using SP flash tool at https://forum.hovatek.com/thread-159.html
then perform a factory reset in recovery before booting to homescreen

[EMMANUS]

X3non has explained it all.

[Darley004]

Hi Emmanus pls what do you advice I do with the build number to resolve this problem?

your X551 is 32+3 from the info gotten at the back
dump your current firmware in scatter file format using the guide at https://forum.hovatek.com/thread-13347.html
download firmware for X551-G808-BC-L-20160722 at https://forum.hovatek.com/thread-19977.html [thats lollipop firmware]
flash boot, recovery and system using SP flash tool at https://forum.hovatek.com/thread-159.html
then perform a factory reset in recovery before booting to homescreen



Pls i have downloaded and run the miracle box and the MediaTek VCOM driver but once i start the miracle box i get this error message

"none usbport, maybe driver not installed"

what is the way forward pls?

[innagee]

Hi Emmanus pls what do you advice I do with the build number to resolve this problem?

your X551 is 32+3 from the info gotten at the back
dump your current firmware in scatter file format using the guide at https://forum.hovatek.com/thread-13347.html
download firmware for X551-G808-BC-L-20160722 at https://forum.hovatek.com/thread-19977.html [thats lollipop firmware]
flash boot, recovery and system using SP flash tool at https://forum.hovatek.com/thread-159.html
then perform a factory reset in recovery before booting to homescreen



Pls i have downloaded and run the miracle box and the MediaTek VCOM driver but once i start the miracle box i get this error message

"none usbport, maybe driver not installed"

what is the way forward pls?

Did you install vcom drivers.
What version of windows are you running miracle on?

Sent from my M5mini using Hovatek Mobile

[Darley004]

Yes i downloaded VCOM using the link X3non gave me.

I'm using windows 7