[Please help] Bricked Acer Liquid Z6 t09

nickless · 10-11-2018, 08:41 PM

Hello,
My phone won't boot past the Acer logo.
I can access only fastboot and bootloader (recovery and so on).
I downloaded files from Acer website https://www.acer.com/ac/en/GB/content/su...t/6995?b=1 but none of them are working.
In SP Flash tool i get this error https://imgur.com/a/PvWuhkw
I guess thats because on Acer website are only a system upgrade packages?
Content of scatter file:

Code:
preloader 0x0

pgpt 0x0

proinfo 0x80000

nvram 0x380000

protect1 0x880000

protect2 0x1280000

lk 0x1c80000

para 0x1d00000

boot 0x1d80000

recovery 0x2d80000

logo 0x3d80000

expdb 0x4580000

seccfg 0x4f80000

oemkeystore 0x5000000

secro 0x5200000

keystore 0x5800000

tee1 0x6000000

tee2 0x6500000

frp 0x6a00000

nvdata 0x6b00000

metadata 0x8b00000

system 0xb000000

cache 0xcb000000

userdata 0xe4000000

flashinfo 0xFFFF0084

sgpt 0xFFFF0004

What can i do to get it working again?

innagee · 10-11-2018, 11:04 PM

(10-11-2018, 08:41 PM)nickless Wrote: Hello,
My phone won't boot past the Acer logo.
I can access only fastboot and bootloader (recovery and so on).
I downloaded files from Acer website https://www.acer.com/ac/en/GB/content/su...t/6995?b=1 but none of them are working.
In SP Flash tool i get this error https://imgur.com/a/PvWuhkw
I guess thats because on Acer website are only a system upgrade packages?
Content of scatter file:

Code:
preloader 0x0 pgpt 0x0 proinfo 0x80000 nvram 0x380000 protect1 0x880000 protect2 0x1280000 lk 0x1c80000 para 0x1d00000 boot 0x1d80000 recovery 0x2d80000 logo 0x3d80000 expdb 0x4580000 seccfg 0x4f80000 oemkeystore 0x5000000 secro 0x5200000 keystore 0x5800000 tee1 0x6000000 tee2 0x6500000 frp 0x6a00000 nvdata 0x6b00000 metadata 0x8b00000 system 0xb000000 cache 0xcb000000 userdata 0xe4000000 flashinfo 0xFFFF0084 sgpt 0xFFFF0004

What can i do to get it working again?

You're getting that error because the firmware is a recovery flashable firmware not sp flash tool.
Did you take note of the phone's build no?
Are you still able to boot the phone into recovery mode?

Sent from my M5mini using Hovatek Mobile

nickless · 10-12-2018, 03:18 AM

Where to find build no?
Inside there is
Model No: T09
Part No: HM HWAEE 001
I can access recovery mode but no adb.
When i choose "Apply update from ADB" my PC does not find phone.
How to install stuff without adb?

edit:
I got that zip file on sdcard (dont ask how, neighbour still mad).
I went into recovery and used apply update from sdcard.
Then it want me to reboot phone.
Did that, but still stuck at logo screen.

EMMANUS · 10-12-2018, 08:11 AM

(10-12-2018, 03:18 AM)nickless Wrote: Where to find build no?
Inside there is
Model No: T09
Part No: HM HWAEE 001
I can access recovery mode but no adb.
When i choose "Apply update from ADB" my PC does not find phone.
How to install stuff without adb?

edit:
I got that zip file on sdcard (dont ask how, neighbour still mad).
I went into recovery and used apply update from sdcard.
Then it want me to reboot phone.
Did that, but still stuck at logo screen.

Now go to recovery and wipe data let's know

nickless · 10-12-2018, 08:15 AM

(10-12-2018, 08:11 AM)EMMANUS Wrote:
(10-12-2018, 03:18 AM)nickless Wrote: Where to find build no?
Inside there is
Model No: T09
Part No: HM HWAEE 001
I can access recovery mode but no adb.
When i choose "Apply update from ADB" my PC does not find phone.
How to install stuff without adb?

edit:
I got that zip file on sdcard (dont ask how, neighbour still mad).
I went into recovery and used apply update from sdcard.
Then it want me to reboot phone.
Did that, but still stuck at logo screen.

Now go to recovery and wipe data let's know

Still not booting

innagee · 10-12-2018, 08:15 AM

(10-12-2018, 03:18 AM)nickless Wrote: Where to find build no?
Inside there is
Model No: T09
Part No: HM HWAEE 001
I can access recovery mode but no adb.
When i choose "Apply update from ADB" my PC does not find phone.
How to install stuff without adb?

edit:
I got that zip file on sdcard (dont ask how, neighbour still mad).
I went into recovery and used apply update from sdcard.
Then it want me to reboot phone.
Did that, but still stuck at logo screen.

Factory reset the phone via recovery again and see if it will boot to homescreen
Get the phone's build no using miracle method @ https://forum.hovatek.com/thread-16005.html

EMMANUS · 10-12-2018, 08:23 AM

Try this,

Rename that scatter.txt in the folder you showed us to MT6737_Android_scatter.txt then try to load it again on spft

nickless · 10-12-2018, 08:28 AM

I did every option in recovery none of them working. Is there any order?
1. Apply update from sdcard (took only 1 sec to get to reboot screen)
2. reboot stuck
3. remove battery and booted into recovery again
4. wipe cache no luck with that)
5. rebootet into recovery again
4 wipe data/factory reset (still stuck at logo screen)
5. ?

Build no is something weird in recovery...
alps/fullyk606_37mfdd_35g/yk606_37m_f6.0/MRA58K/1488424434
other methods not working (phone not recognised at pc)
factory mode not working anymore (it was working a couple days ago) now i gave up after holding buttons for 5 minutes

I can not use scatter file since there are no .img files to use with sp flash tool in that zip. So even if it load scatter i can not proceed
Rename also not working.
From sp flash tool log file:

Code:
10/12/18 09:29:20.719 BROM_DLL[7584][7760]: DL_LoadScatter(): DL_HANDLE->rwlock: WRITE_TRYLOCK, OK! (FlashToolLib/host/windows/rwlock.cpp:446)

10/12/18 09:29:20.719 BROM_DLL[7584][7760]: DEBUG: DL_HANDLE::LoadScatter(): scatter_filepath(F:\OS_Acer_Acer.T09.AV0M0.1.035.00.EMEA.GEN1_A60M_A\MT6737_Android_scatter.txt), chip_name(MT6575). (FlashToolLib/source/common/handle/src/flashtool_handle_internal.cpp:2266)

10/12/18 09:29:20.720 BROM_DLL[7584][7760]: DEBUG: SPFlashTool::LayoutConfigFileParser::LayoutConfigFilePareserCreator(): Layout configuration file(F:\OS_Acer_Acer.T09.AV0M0.1.035.00.EMEA.GEN1_A60M_A\MT6737_Android_scatter.txt). (FlashToolLib/source/common/generic/src/LayoutConfigFileParser.cpp:114)

10/12/18 09:29:20.721 BROM_DLL[7584][7760]: DEBUG: SPFlashTool::LayoutConfigFileChecker::UpdateLayoutFileType(): Layout file type(LAYOUT_UNKNWON_FILE). (FlashToolLib/source/common/generic/src/LayoutConfigFileParser.cpp:48)

10/12/18 09:29:20.721 BROM_DLL[7584][7760]: DEBUG: SPFlashTool::LayoutConfigFileParser::LayoutConfigFileParser(): Layout file name(MT6737_Android_scatter.txt). (FlashToolLib/source/common/generic/src/LayoutConfigFileParser.cpp:103)

10/12/18 09:29:20.721 BROM_DLL[7584][7760]: ERROR: SPFlashTool::DummyParer::DummyParer(): Unknown layout configuration file! (FlashToolLib/source/common/generic/src/LayoutConfigFileParser.cpp:136)

i guess Layout file type(LAYOUT_UNKNWON_FILE) means there is something missing/wrong in scatter file.

**X3non** · 10-12-2018, 04:38 PM

(10-12-2018, 08:28 AM)nickless Wrote: I did every option in recovery none of them working. Is there any order?
...
i guess Layout file type(LAYOUT_UNKNWON_FILE) means there is something missing/wrong in scatter file.

you can still get to fastboot boot mode, so why you try flashing the files from within that update.zip using fastboot
e.g
fastboot flash boot boot.img

OR
you can try dumping firmware or just preloader and pgpt partition from your phone then use that to create a scatter file using wwr method at https://forum.hovatek.com/thread-21970.html .scatter file generated from wwr should work fine with SPflash tool, use the newly scatter file to flash the contents of the zip

nickless · 10-12-2018, 07:06 PM

(10-12-2018, 04:38 PM)X3non Wrote:
(10-12-2018, 08:28 AM)nickless Wrote: I did every option in recovery none of them working. Is there any order?
...
i guess Layout file type(LAYOUT_UNKNWON_FILE) means there is something missing/wrong in scatter file.

you can still get to fastboot boot mode, so why you try flashing the files from within that update.zip using fastboot
e.g
fastboot flash boot boot.img

OR
you can try dumping firmware or just preloader and pgpt partition from your phone then use that to create a scatter file using wwr method at https://forum.hovatek.com/thread-21970.html .scatter file generated from wwr should work fine with SPflash tool, use the newly scatter file to flash the contents of the zip

Did that fastboot flash already but zip file only hast boot.img inside.
That worked fine
I converted system.new.dat to system.img with sdat2img tool but then i get error when using "fastboot flash system system.img"

Code:
>fastboot.exe devices

HMHWAEE00171701EEA6Z00  fastboot

>fastboot flash system system.img

Invalid sparse file format at header magic

Sending sparse 'system' 1/20 (129648 KB)           OKAY [ 12.668s]

Writing sparse 'system' 1/20                       FAILED (remote: 'Unknown chunk type')

Finished. Total time: 32.734s

Problem seems to be the system.new.dat file which i can not use with sp flash tool or fastboot and converting to flashable image break the file?
I guess i just need to flash system partition somehow to fix the phone?