Hovatek Forum MOBILE Android [Please help] MTN not working
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[Please help] MTN not working

[Please help] MTN not working

Deeni131
Deeni131
Deeni131
Experienced Member
94
12-11-2018, 10:02 PM
#1



Pls somebody should help me, my Mtn line does not work well on my tecno phone now. the network fluctuate every now and then. some time I can't even request for account balance. Calls doesn't come as usualĀ  other Sims works better.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
13-11-2018, 07:47 AM
#2
What particular model of tecno?

Has it always been that way, or it started after some changes were made to the phone?

If yes, what changes?
hovatek
hovatek
hovatek
Administrator
49,570
13-11-2018, 12:35 PM
#3
(12-11-2018, 10:02 PM)Deeni131 Pls somebody should help me, my Mtn line does not work well on my tecno phone now. the network fluctuate every now and then. some time I can't even request for account balance. Calls doesn't come as usualĀ  other Sims works better.

1. Check if other MTN lines around you encounter the same
2. Dial *#06# and check if the IMEI displayed matches what's behind the phone

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Deeni131
Deeni131
Deeni131
Experienced Member
94
13-11-2018, 01:10 PM
#4
my imei is intact. other Mtn from the people close to me has full network signal. And if I put my sim into my bb z30, the signal appear full.
I think it started after rooting and installing xposed. but I can't really say that might be the cause. cos sometime the network comes back in full.
X3non
X3non
X3non
Recognized Contributor
22,062
13-11-2018, 04:25 PM
#5



(13-11-2018, 01:10 PM)Deeni131 my imei is intact. other Mtn from the people close to me has full network signal. And if I put my sim into my bb z30, the signal appear full.
I think it started after rooting and installing xposed. but I can't really say that might be the cause. cos sometime the network comes back in full.

Switch to 2G only on your phone and see if the network issue persists, also try the same for 3G only
Let's know the outcome for both network nodes
hovatek
hovatek
hovatek
Administrator
49,570
13-11-2018, 04:26 PM
#6
(13-11-2018, 01:10 PM)Deeni131 my imei is intact. other Mtn from the people close to me has full network signal. And if I put my sim into my bb z30, the signal appear full.
I think it started after rooting and installing xposed. but I can't really say that might be the cause. cos sometime the network comes back in full.

What's your phone model?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Deeni131
Deeni131
Deeni131
Experienced Member
94
16-11-2018, 01:21 AM
#7
OK I will try that. haven't see ur reply until now.
Deeni131
Deeni131
Deeni131
Experienced Member
94
16-11-2018, 04:36 PM
#8
I did switched to 3g only on the Mtn sim and to all indications the signal is backed to normal. cos I can now make calls and receive calls clearly. Thank u guys.
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