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[Please help] unrooted but cant OTA update

[Please help] unrooted but cant OTA update

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codyseth
codyseth
codyseth
Techie Member
61
16-04-2015, 11:34 AM
#1



Hi guys

i have hisense u939 jb4.2.2 .I unrooted my fone but when i do the ota update it downloads the zip and tries to install but doesnt complete.Stops and gives error,i will try to add a screenshot of the process.
hovatek
hovatek
hovatek
Administrator
49,570
16-04-2015, 02:55 PM
#2
(16-04-2015, 11:34 AM)codyseth Hi guys

i have hisense u939 jb4.2.2 .I unrooted my fone but when i do the ota update it downloads the zip and tries to install but doesnt complete.Stops and gives error,i will try to add a screenshot of the process.

standing by for the screenshot

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codyseth
codyseth
codyseth
Techie Member
61
16-04-2015, 04:55 PM
#3
How do you attach files to my reply
hovatek
hovatek
hovatek
Administrator
49,570
16-04-2015, 06:56 PM
#4
(16-04-2015, 04:55 PM)codyseth How do you attach files to my reply

click Reply > Choose file > Add attachment(just above the Post Reply button)
This post was last modified: 16-04-2015, 06:57 PM by hovatek.

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codyseth
codyseth
codyseth
Techie Member
61
16-04-2015, 07:48 PM
#5



Thats the pics as promised, same results when rooted and unrooted
Attached Files
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IMG_20150416_173312.jpg
Size: 195.6 KB / Downloads: 4
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Screenshot_2015-04-16-12-42-48.png
Size: 64.37 KB / Downloads: 3
hovatek
hovatek
hovatek
Administrator
49,570
17-04-2015, 08:32 AM
#6
(16-04-2015, 07:48 PM)codyseth Thats the pics as promised, same results when rooted and unrooted

the update itself is very small, just 6.5mb . sounds more like a patch or a fault from somewhere. Its also possible that the phone hasnt been completely unrooted. have you tried the update process on another phone of the same model? 

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codyseth
codyseth
codyseth
Techie Member
61
17-04-2015, 12:43 PM
#7
Yes i think its just a maintenance update.Is there an an app for total unrooting?I unrooted using supersu and did a factory reset.Still same result .
hovatek
hovatek
hovatek
Administrator
49,570
17-04-2015, 02:35 PM
#8
(17-04-2015, 12:43 PM)codyseth Yes i think its just a maintenance update.Is there an an app for total unrooting?I unrooted using supersu and did a factory reset.Still same result .

factory reset doesnt affect root.
1. how did you root it to start with?
2. have you searched to know if someone else with the same model is having issues with the update or was able to flash it successfully?
This post was last modified: 17-04-2015, 02:36 PM by hovatek.

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codyseth
codyseth
codyseth
Techie Member
61
18-04-2015, 02:58 AM
#9
hovatekcodysethYes i think its just a maintenance update.Is there an an app for total unrooting?I unrooted using supersu and did a factory reset.Still same result .factory reset doesnt affect root. 1. how did you root it to start with?2. have you searched to know if someone else with the same model is having issues with the update or was able to flash it successfully?this is what i used
Attached Files
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Screenshot_2015-04-18-03-30-56.png
Size: 72.85 KB / Downloads: 1
hovatek
hovatek
hovatek
Administrator
49,570
18-04-2015, 09:25 AM
#10



(18-04-2015, 02:58 AM)codyseth hovatekcodysethYes i think its just a maintenance update.Is there an an app for total unrooting?I unrooted using supersu and did a factory reset.Still same result .factory reset doesnt affect root. 1. how did you root it to start with?2. have you searched to know if someone else with the same model is having issues with the update or was able to flash it successfully?this is what i used

you should be able to disable root from the root app. if you're still having problems installling the update then you should google it to know if others with your phone model are having the same issue. might be a general thing

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