[Please help] TECNO Y4 NOT BOOTING UP EVEN AFTER FLASH
[Please help] TECNO Y4 NOT BOOTING UP EVEN AFTER FLASH
(30-04-2019, 03:49 PM)muhamm4d Hi friends,
Please i need help from any of this forum member....
I just received a TECNO Y4, when you power on the phone it stop at that smart life and hook up, i tried wiping it through the recovery mode but it's still stopping at that tecno smart life.
I gave the phone to my friend to flash it but after the flashing the phone is not booting at all ...
Need help pls.
Thank you
(30-04-2019, 04:29 PM)innagee(30-04-2019, 03:49 PM)muhamm4d Hi friends,
Please i need help from any of this forum member....
I just received a TECNO Y4, when you power on the phone it stop at that smart life and hook up, i tried wiping it through the recovery mode but it's still stopping at that tecno smart life.
I gave the phone to my friend to flash it but after the flashing the phone is not booting at all ...
Need help pls.
Thank you
Firmware flashed to the phone might be incompatible.
Can you remember the phone's original build no before this issue?
(30-04-2019, 09:57 PM)muhamm4d Sorry sir, i don't know the original build number of the phone
(01-05-2019, 10:20 AM)X3non(30-04-2019, 09:57 PM)muhamm4d Sorry sir, i don't know the original build number of the phone
just to confirm, where you able to successfully boot into recovery mode and perform a factory reset?
confirm the build number of the phone using the guide @ https://www.hovatek.com/forum/thread-16005.html
you can check for and download the firmware of the build number @ https://www.hovatek.com/forum/thread-19353.html
then flash using SP flash tool @ https://www.hovatek.com/forum/thread-159.html
(02-05-2019, 06:03 AM)muhamm4d Thank you sir, but i can't access the recovery mode because the phone is not powering ON.