Make the title / subject a summary of whats wrong with the phone (for example my xxxx phone wont boot after i did xxxx)
* State the full phone model....,,,,TECNO P9 HANG AT START UP
* State whats wrong with the phone and how it started......I DELETED OPERATING FILE AFTER ROOT AND PHONE DID NOT BOOT UP AGAIN
* Request for permission to download the stock backup (This is optional as we would normally grant you permission to download any file we believe you need to fix your phone) I WANT A PERMISSION TO DOWNLOAD AND INSTRUCTION TO MAKE MY PHONE WORK AGAIN
* Click Submit
* If you didnt register with a gmail address in step 1 then ensure to supply one so we'll grant you permission using the supplied gmail address
- See more at: https://www.hovatek.com/forum/thread-311...igMA0.dpuf