Hovatek Forum MOBILE Android tecno phamtom z unable to boot
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tecno phamtom z unable to boot

tecno phamtom z unable to boot

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richganny
richganny
richganny
Junior Member
29
26-04-2015, 10:40 AM
#31



After my phone went dead,the media tek preloaded com port is identifing my phone as unknown device,and since then the sp tool refuse connect my phone.pls what should i do, i really need my phone.May God bless you
hovatek
hovatek
hovatek
Administrator
49,570
26-04-2015, 12:44 PM
#32
(26-04-2015, 04:39 AM)richganny yes,is there but i can't extract it or copy it to any were even on the desktop, it's telling it can be extract or file corrupt

(26-04-2015, 10:40 AM)richganny After my phone went dead,the media tek preloaded com port is identifing my phone as unknown device,and since then the sp tool refuse connect my phone.pls what should i do, i really need my phone.May God bless you

Forget about SP flash tool for now. uninstall all mediatek drivers then reinstall vcom drivers using this guide @ https://www.hovatek.com/forum/thread-440.html
let me know when thats done

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richganny
richganny
richganny
Junior Member
29
26-04-2015, 04:29 PM
#33
i have uninstall and reinstall, the phone is till unable to connect with sp tool or is it as a result of dead phone.
hovatek
hovatek
hovatek
Administrator
49,570
26-04-2015, 05:46 PM
#34
(26-04-2015, 04:29 PM)richganny i have uninstall and reinstall, the phone is till unable to connect with sp tool or is it as a result of dead phone.

didnt ask you to go to sp flash tool yet.
now that you're there, load the scatter file and tell me which items are ticked and which arent

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richganny
richganny
richganny
Junior Member
29
26-04-2015, 05:56 PM
#35



no one is tick
richganny
richganny
richganny
Junior Member
29
26-04-2015, 09:30 PM
#36
the phone have with pc .but sp tool only tick, booting, recovery,cache,userdata or what file are needed in mkt backup
richganny
richganny
richganny
Junior Member
29
26-04-2015, 09:36 PM
#37
it a dead phone which am i to tick please.i don't want to giveup like that
hovatek
hovatek
hovatek
Administrator
49,570
27-04-2015, 08:40 AM
#38
(26-04-2015, 09:36 PM)richganny it a dead phone which am i to tick please.i don't want to giveup like that

there's no talk of giving up
manually load the rest of the files so that all boxes will be ticked. 
do you know how to manually load in sp flash tool?

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richganny
richganny
richganny
Junior Member
29
27-04-2015, 08:41 AM
#39
no i dont no, pls help
hovatek
hovatek
hovatek
Administrator
49,570
27-04-2015, 09:52 AM
#40



(27-04-2015, 08:41 AM)richganny no i dont no, pls help

what version of sp flash tool are you using?

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