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Tecno Phantom Z refuses to boot after update

#1
(This post was last modified: 04-24-2015, 02:21 PM by sodiqyinka. )

Hello and good afternoon sir. I upgraded my phone (Tecno Phantom Z) this morning and it has refused to boot since then. I really do not know what to do. Please help. My email address is [email protected]


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#2
(04-24-2015, 02:20 PM)sodiqyinka Wrote: Hello and good afternoon sir. I upgraded my phone (Tecno Phantom Z) this morning and it has refused to boot since then. I really do not know what to do. Please help. My email address is [email protected]

granted! download @ https://forum.hovatek.com/thread-311.html and flash system.img (Android) using Sp flash tool @ https://forum.hovatek.com/thread-159.html
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#3
(04-24-2015, 05:24 PM)hovatek Wrote:
(04-24-2015, 02:20 PM)sodiqyinka Wrote: Hello and good afternoon sir. I upgraded my phone (Tecno Phantom Z) this morning and it has refused to boot since then. I really do not know what to do. Please help. My email address is [email protected]

granted! download @ https://forum.hovatek.com/thread-311.html and flash system.img (Android) using Sp flash tool @ https://forum.hovatek.com/thread-159.html

I downloaded the Stock ROM from the link you provided but it is not working. Its telling me "Error: Initializing scatter file failed. Please confirm that the scatter file which you load is legal."

I have used over 5 flash tools. They are all telling me the same thing. Please help. Thanks
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#4
(04-24-2015, 07:16 PM)sodiqyinka Wrote: I downloaded the Stock ROM from the link you provided but it is not working. Its telling me "Error: Initializing scatter file failed. Please confirm that the scatter file which you load is legal."  

I have used over 5 flash tools. They are all telling me the same thing. Please help. Thanks

have you tried version 5? download @ https://forum.hovatek.com/thread-159.html
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#5
(04-24-2015, 11:45 PM)hovatek Wrote:
(04-24-2015, 07:16 PM)sodiqyinka Wrote: I downloaded the Stock ROM from the link you provided but it is not working. Its telling me "Error: Initializing scatter file failed. Please confirm that the scatter file which you load is legal."  

I have used over 5 flash tools. They are all telling me the same thing. Please help. Thanks

have you tried version 5? download @ https://forum.hovatek.com/thread-159.html

Thank you so much for the help you have rendered so far. The Version 5 loaded the Stock ROM but its not detecting my phone. I guess it is because it wasn't on USB Debugging when it got bricked. Now the flash tool is working. How do i go about it now that the issue is that it is not loading my phone? GOD bless you so much sir. Please help me.
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#6
(04-25-2015, 03:23 AM)sodiqyinka Wrote: Thank you so much for the help you have rendered so far. The Version 5 loaded the Stock ROM but its not detecting my phone. I guess it is because it wasn't on USB Debugging when it got bricked. Now the flash tool is working. How do i go about it now that the issue is that it is not loading my phone? GOD bless you so much sir. Please help me.

you need to manually install vcom drivers using https://forum.hovatek.com/thread-440.html
ensure to flash ONLY system.img (Android). and do not format
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#7
Heart 
(04-25-2015, 01:19 PM)hovatek Wrote:
(04-25-2015, 03:23 AM)sodiqyinka Wrote: Thank you so much for the help you have rendered so far. The Version 5 loaded the Stock ROM but its not detecting my phone. I guess it is because it wasn't on USB Debugging when it got bricked. Now the flash tool is working. How do i go about it now that the issue is that it is not loading my phone? GOD bless you so much sir. Please help me.

you need to manually install vcom drivers using https://forum.hovatek.com/thread-440.html
ensure to flash ONLY system.img (Android). and do not format

Thanks for the help you've rendered thus far. I was able to use the vcom drivers but the phone still do not come up after the system.img flash. I even flashed the preloader as well. Still stuck at the start up page. Please what else can i do? Just phone is barely one month old and i'm stuck. My brother has the same Phantom Z as mine. I don't know if that help to revive my phone in anyway? God bless you real big sir.
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#8
(04-25-2015, 08:26 PM)sodiqyinka Wrote: Thanks for the help you've rendered thus far. I was able to use the vcom drivers but the phone still do not come up after the system.img flash. I even flashed the preloader as well. Still stuck at the start up page. Please what else can i do? Just phone is barely one month old and i'm stuck. My brother has the same Phantom Z as mine. I don't know if that help to revive my phone in anyway? God bless you real big sir.

* slot a formatted memory card into the phone
* flash all the files ticked in sp flash tool.
* after flashing, boot into recovery mode and do a factory reset
* reboot the phone
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#9
(04-25-2015, 10:09 PM)hovatek Wrote:
(04-25-2015, 08:26 PM)sodiqyinka Wrote: Thanks for the help you've rendered thus far. I was able to use the vcom drivers but the phone still do not come up after the system.img flash. I even flashed the preloader as well. Still stuck at the start up page. Please what else can i do? Just phone is barely one month old and i'm stuck. My brother has the same Phantom Z as mine. I don't know if that help to revive my phone in anyway? God bless you real big sir.

* slot a formatted memory card into the phone
* flash all the files ticked in sp flash tool.
* after flashing, boot into recovery mode and do a factory reset
* reboot the phone

Thank you sooooo much sir. I flashed all the files on it and its working fine again. I wiped everything from afyer booting to recovery mode. I lost all my files but who cares. Thanks so much sir. God bless you real big. Cheers
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