[Please help] Huawei Y360_U31 stuck on boot log and sometimes not even powering on
[Please help] Huawei Y360_U31 stuck on boot log and sometimes not even powering on
(25-07-2019, 07:41 AM)james bwalya Please help me resolve this. I have Huawei Y360 u31 which is stuck on boot log and and sometime does not even power on but responds to the computer.The problem started after i tried to hard reset it in order to remove the pattern as it was a second hand bought ,since then,it has been misbehaving and i never did the firmware backup. And so, i decided to flash it using the firmwares of y360 provided by this helpful platform using the latest SP flash tool one after the other but i was getting error ''brom error_ft_enable_dram fail(0xfc0)'' in all the firmwares downloaded. I therefore decided to try miracle box 2.27A,2.58 and thunder 2.82 with loaders but there is no solution,the response am getting is ''not support flash id".....Please help me find the solution to this problem am in and thanks for your continued help.
(26-07-2019, 08:24 AM)james bwalya ...
Recovery mode and factory reset
This didn't work because the phone isn't powering at all.
...
Please help, am always humble for your help on this platform.
(26-07-2019, 01:32 PM)james bwalya Yes one of the firmaweres was successfully downloaded with SP tool in that first attempt but the phone was still stuck on the boot log.When i tried the different ones, only the above errors were displayed "brom error _ft_enable_dram fail(0xfc0)''
To make the matters worse ,it even stopped showing the stuck log only black screen but it is connecting to the computer.
I tried removing the battery and even charge but not lucky for me..............thanks for your quick and continuous help.
(27-07-2019, 05:28 AM)james bwalya Thanks for the reply,
The phone's screen light used to come up after reinserting the battery then power on the phone, and it could stay on after i release.But now,it is not showing the screen light even when i try to power it on,even after boosting the battery.
(27-07-2019, 02:46 PM)james bwalya Thanks for the information,
I downloaded the firmware using the link you provided above and tried to flash the phone with SP TOOL, but unfortunately the process is failing to successfully flash only errors are displaying,
when i use download option on sp tool
"brom error _ft_enable_dram fail(4032)''
(27-07-2019, 02:46 PM)james bwalya when i use firmware upgrade or format all +download option on sp tool
"Partition [USRDATA] No image file exist!