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My techno y2 is stuck at boot logo

My techno y2 is stuck at boot logo

aleperjb
aleperjb
aleperjb
Enthusiastic Member
7
03-08-2019, 03:46 PM
#1



Hello hovatek, I own an mtn Uganda tecno y2 and recently it can't start but remains at boot logo " experience smart life now" I tried to factory reset using volume and power buttons but it can't bring the factory reset options instead it goes back to boot logo, what should I really do?

Sent from my HUAWEI Y360-U82 using Hovatek Mobile
Noblex
Noblex
Noblex
Respected Member
111
04-08-2019, 12:34 PM
#2
What's the phone current build number

Sent from my TECNO CX Air using Hovatek Mobile
aleperjb
aleperjb
aleperjb
Enthusiastic Member
7
04-08-2019, 02:51 PM
#3
(04-08-2019, 12:34 PM)Noblex What's the phone current build number

Sent from my TECNO CX Air using Hovatek Mobile

The firmware id is Y2-H721A2-KK-UGMT-160707V1 just like I don't know how to tell a build number but its a Ugandan mtn tecno y2 phone....thanks and in need of further assistance

Sent from my HUAWEI Y360-U82 using Hovatek Mobile
X3non
X3non
X3non
Recognized Contributor
22,062
05-08-2019, 10:19 AM
#4
(04-08-2019, 02:51 PM)aleperjb The firmware id is Y2-H721A2-KK-UGMT-160707V1 just like I don't know how to tell a build number but its a Ugandan mtn tecno y2 phone....thanks and in need of further assistance

Sent from my HUAWEI Y360-U82 using Hovatek Mobile

how did the phone get bricked?
recovery mode is vol up + power button and the phone must be switched off OR try wiping emmc in factory mode (vol down + power button)
can you get access to another Y2 phone with the same build number?
aleperjb
aleperjb
aleperjb
Enthusiastic Member
7
12-08-2019, 07:51 AM
#5



(05-08-2019, 10:19 AM)X3non
(04-08-2019, 02:51 PM)aleperjb
The firmware id is Y2-H721A2-KK-UGMT-160707V1 just like I don't know how to tell a build number but its a Ugandan mtn tecno y2 phone....thanks and in need of further assistance

Sent from my HUAWEI Y360-U82 using Hovatek Mobile


how did the phone get bricked?
recovery mode is vol up + power button and the phone must be switched off OR try wiping emmc in factory mode (vol down + power button)
can you get access to another Y2 phone with the same build number?
Using the button keys brings those options of normal boot, recovery and fastboot but when I choose recovery it still gets stuck on bootlogo.
I can't find the same type of phone with buildnumber




Sent from my HUAWEI Y360-U82 using Hovatek Mobile
aleperjb
aleperjb
aleperjb
Enthusiastic Member
7
12-08-2019, 07:55 AM
#6
I can not find the same phone type with same build number and also it seems I can't boot in to recovery because when I choose recovery option It still gets stuck in bootlogo

Sent from my HUAWEI Y360-U82 using Hovatek Mobile
X3non
X3non
X3non
Recognized Contributor
22,062
12-08-2019, 05:52 PM
#7
(12-08-2019, 07:51 AM)aleperjb Using the button keys brings those options of normal boot, recovery and fastboot but when I choose recovery it still gets stuck on bootlogo.
I can't find the same type of phone with buildnumber

Sent from my HUAWEI Y360-U82 using Hovatek Mobile

try this
backup full firmware from your device using the guide @ https://www.hovatek.com/forum/thread-13347.html ; very important
then try flashing firmware for Y2-H721A2-KK-161020V8 @ https://www.hovatek.com/forum/thread-19513.html using SP flash tool @ https://www.hovatek.com/forum/thread-159.html
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