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[Please help] Disk read error

#1

Pls I need help with my laptop compaq cq56 presario running on Windows 7 ultimate 64bit... Any time I boot on my system it gives me an error message saying: disk read error select ctrl+alt+del. What I can i do to fix this pls.... My email address is [email protected]


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#2
(04-27-2015, 10:23 PM)Jethro13 Wrote: Pls I need help with my laptop compaq cq56 presario  running on Windows 7 ultimate 64bit... Any time I boot on my system it gives me an error message  saying: disk read error  select ctrl+alt+del.  What I can i do to fix this pls....  My email address is [email protected]

your HD is either not mounted correctly or crashed. boot into BIOS (keep tapping F10 on boot) and run a hard disk test
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#3
(This post was last modified: 04-29-2015, 04:48 AM by Jethro13. )
Thanks for ur quick response... I'll do just that & give a feedback sir...

WILL.13
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#4
Good day Sir, I did the primary hard disk test (PASSED)
MEMORY TEST (PASSED)
Pls sir how can I fix d disk read error message....

WILL.13
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#5
(This post was last modified: 04-29-2015, 10:44 AM by hovatek. )
(04-29-2015, 04:43 AM)Jethro13 Wrote: Good day Sir,  I did the primary hard disk test (PASSED)
MEMORY TEST (PASSED)
Pls sir how can I fix d disk read error message....
WILL.13
have you tried re-installing Windows? see https://blog.hovatek.com/how-to-install-...em-cd-dvd/
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#6
Thanks sir.... I just got a new windows 7 ultimate installation disk n it fixed the problem!

WILL.13
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