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[Please help] Tecno H7 has a scratchy sound when I play music

#1
Sad 

My Tecno produces a scratchy sound whenever I play music. The loudspeaker was replaced at the CarlCare but still it produces the scratchy sound.. Assist me please.

Thanks


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#2
(04-28-2015, 08:29 AM)maoga2015 Wrote: My Tecno produces a scratchy sound whenever I play music. The loudspeaker was replaced at the CarlCare but still it produces the scratchy sound.. Assist me please.

Thanks

does it make the same sound with earpiece
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#3
(This post was last modified: 04-28-2015, 09:31 AM by maoga2015. )
(04-28-2015, 09:12 AM)hovatek Wrote:
(04-28-2015, 08:29 AM)maoga2015 Wrote: My Tecno produces a scratchy sound whenever I play music. The loudspeaker was replaced at the CarlCare but still it produces the scratchy sound.. Assist me please.

Thanks

does it make the same sound with earpiece

When I connect the ear piece, it makes the same scratchy sound.
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#4
(04-28-2015, 09:27 AM)maoga2015 Wrote: When I connect the ear piece, it makes the same scratchy sound.

how many music players have you tried? and is it the same with videos?
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#5
(04-28-2015, 11:17 AM)hovatek Wrote:
(04-28-2015, 09:27 AM)maoga2015 Wrote: When I connect the ear piece, it makes the same scratchy sound.

how many music players have you tried? and is it the same with videos?

Thanks for the reply.

The scratchy sound is worse when the phone rings... It developed this problem when it bricked.. I took it to the Dealer (Carlcare) to unbrick and change the loudspeaker.
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#6
(04-28-2015, 12:28 PM)maoga2015 Wrote: Thanks for the reply.

The scratchy sound is worse when the phone rings... It developed this problem when it bricked.. I took it to the Dealer (Carlcare) to unbrick and change the loudspeaker.

have you tried reflashing the stock ROM?
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#7
Don't worry, it's the inbuilt tecno DJ. It's nothing... Hehehehe
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#8
(04-28-2015, 01:38 PM)hovatek Wrote:
(04-28-2015, 12:28 PM)maoga2015 Wrote: Thanks for the reply.

The scratchy sound is worse when the phone rings... It developed this problem when it bricked.. I took it to the Dealer (Carlcare) to unbrick and change the loudspeaker.

have you tried reflashing the stock ROM?

Sir, Thanks soo much for the information.. I bought new earpieces yesterday and the sound was very clear.. no scratchy sound... but the phones loudspeaker produces the scratchy sound...

I can reflash the stock rom if u advice me to do so.

Thanks

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#9
(04-29-2015, 05:43 AM)emrain Wrote: Don't worry, it's the inbuilt tecno DJ. It's nothing... Hehehehe

Sir, Thanks soo much for the information.. I bought new earpieces yesterday and the sound was very clear.. no scratchy sound... but the phones loudspeaker produces the scratchy sound...

I can reflash the stock rom if u advice me to do so.

Thanks
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#10
(04-29-2015, 06:17 AM)maoga2015 Wrote: Sir, Thanks soo much for the information.. I bought new earpieces yesterday and the sound was very clear.. no scratchy sound... but the phones loudspeaker produces the scratchy sound...

I can reflash the stock rom if u advice me to do so.

Thanks

your ROM is likely fine although the fault still lies between the ROM and the speaker.
lets try re-flashing the stock backup but first, backup your phone using this guide @ https://forum.hovatek.com/thread-468.html just in case
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