[Please help] Tecno H7 has a scratchy sound when I play music

[maoga2015]

My Tecno produces a scratchy sound whenever I play music. The loudspeaker was replaced at the CarlCare but still it produces the scratchy sound.. Assist me please.

Thanks

[hovatek]

My Tecno produces a scratchy sound whenever I play music. The loudspeaker was replaced at the CarlCare but still it produces the scratchy sound.. Assist me please.

Thanks

does it make the same sound with earpiece

[maoga2015]

My Tecno produces a scratchy sound whenever I play music. The loudspeaker was replaced at the CarlCare but still it produces the scratchy sound.. Assist me please.

Thanks

does it make the same sound with earpiece

When I connect the ear piece, it makes the same scratchy sound.

[hovatek]

When I connect the ear piece, it makes the same scratchy sound.

how many music players have you tried? and is it the same with videos?

[maoga2015]

When I connect the ear piece, it makes the same scratchy sound.

how many music players have you tried? and is it the same with videos?

Thanks for the reply.

The scratchy sound is worse when the phone rings... It developed this problem when it bricked.. I took it to the Dealer (Carlcare) to unbrick and change the loudspeaker.

[hovatek]

Thanks for the reply.

The scratchy sound is worse when the phone rings... It developed this problem when it bricked.. I took it to the Dealer (Carlcare) to unbrick and change the loudspeaker.

have you tried reflashing the stock ROM?

[emrain]

Don't worry, it's the inbuilt tecno DJ. It's nothing... Hehehehe

[maoga2015]

Thanks for the reply.

The scratchy sound is worse when the phone rings... It developed this problem when it bricked.. I took it to the Dealer (Carlcare) to unbrick and change the loudspeaker.

have you tried reflashing the stock ROM?

Sir, Thanks soo much for the information.. I bought new earpieces yesterday and the sound was very clear.. no scratchy sound... but the phones loudspeaker produces the scratchy sound...

I can reflash the stock rom if u advice me to do so.

Thanks

[maoga2015]

Don't worry, it's the inbuilt tecno DJ. It's nothing... Hehehehe

Sir, Thanks soo much for the information.. I bought new earpieces yesterday and the sound was very clear.. no scratchy sound... but the phones loudspeaker produces the scratchy sound...

I can reflash the stock rom if u advice me to do so.

Thanks

[hovatek]

Sir, Thanks soo much for the information.. I bought new earpieces yesterday and the sound was very clear.. no scratchy sound... but the phones loudspeaker produces the scratchy sound...

I can reflash the stock rom if u advice me to do so.

Thanks

your ROM is likely fine although the fault still lies between the ROM and the speaker.
lets try re-flashing the stock backup but first, backup your phone using this guide @ https://forum.hovatek.com/thread-468.html just in case