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How can I enabled Fingerprint on my hp elitebook 9470m?

How can I enabled Fingerprint on my hp elitebook 9470m?

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abbey2u
abbey2u
abbey2u
Senior Member
129
08-09-2019, 01:42 AM
#1



Sometimes, typing password to login to my laptop looks tedious for me. I know discovered that my machine has fingerprint sensor that can login me in. Therefore, I want hovatek to help me out. I have downloaded drivers to enable it in the bios but won't still be enabled.  It even turn it to grey meaning i can't enable it. In the device manager I can find biometric after I install validate fingerprint driver. One of the drivers even says "this application only support windows XP, windows vista, and 7" meaning it can't work on windows 8.1.
Please, guide me through.

Another problem is that, my bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update
This post was last modified: 08-09-2019, 01:51 AM by abbey2u.
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xerxes
xerxes
xerxes
Senior Member
8,355
08-09-2019, 12:00 PM
#2
(08-09-2019, 01:42 AM)abbey2u Sometimes, typing password to login to my laptop looks tedious for me. I know discovered that my machine has fingerprint sensor that can login me in. Therefore, I want hovatek to help me out. I have downloaded drivers to enable it in the bios but won't still be enabled.  It even turn it to grey meaning i can't enable it. In the device manager I can find biometric after I install validate fingerprint driver. One of the drivers even says "this application only support windows XP, windows vista, and 7" meaning it can't work on windows 8.1.
Please, guide me through.

Another problem is that, my bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

Install the fingerprint drivers @ https://ftp.hp.com/pub/softpaq/sp59501-6...p59624.exe then try setting up the fingerprint.
Create a new thread for BIOS update and state your BIOS version so we focus on it.
abbey2u
abbey2u
abbey2u
Senior Member
129
09-09-2019, 02:05 AM
#3
(08-09-2019, 12:00 PM)innagee
(08-09-2019, 01:42 AM)abbey2u Sometimes, typing password to login to my laptop looks tedious for me. I know discovered that my machine has fingerprint sensor that can login me in. Therefore, I want hovatek to help me out. I have downloaded drivers to enable it in the bios but won't still be enabled.  It even turn it to grey meaning i can't enable it. In the device manager I can find biometric after I install validate fingerprint driver. One of the drivers even says "this application only support windows XP, windows vista, and 7" meaning it can't work on windows 8.1.
Please, guide me through.

Another problem is that, my bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

Install the fingerprint drivers @ https://ftp.hp.com/pub/softpaq/sp59501-6...p59624.exe then try setting up the fingerprint.
Create a new thread for BIOS update and state your BIOS version so we focus on it.
Whileinstalling i got this message " this software requires Microsoft windows XP with sp3, vista or windows 7
Attached Files
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IMG_20190909_020215.jpg
Size: 175.17 KB / Downloads: 4
X3non
X3non
X3non
Recognized Contributor
22,062
09-09-2019, 01:11 PM
#4
(09-09-2019, 02:05 AM)abbey2u Whileinstalling i got this message " this software requires Microsoft windows XP with sp3, vista or windows 7

download software & drivers for your exact PC model & OS version @ https://support.hp.com/us-en/drivers/laptops
This post was last modified: 09-09-2019, 01:12 PM by X3non.
hovatek
hovatek
hovatek
Administrator
49,570
10-09-2019, 05:03 PM
#5



(08-09-2019, 01:42 AM)abbey2u Sometimes, typing password to login to my laptop looks tedious for me. I know discovered that my machine has fingerprint sensor that can login me in. Therefore, I want hovatek to help me out. I have downloaded drivers to enable it in the bios but won't still be enabled.  It even turn it to grey meaning i can't enable it. In the device manager I can find biometric after I install validate fingerprint driver. One of the drivers even says "this application only support windows XP, windows vista, and 7" meaning it can't work on windows 8.1.
Please, guide me through.

Another problem is that, my bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

What version of Windows did your laptop ship with?

Note!
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abbey2u
abbey2u
abbey2u
Senior Member
129
11-09-2019, 12:24 AM
#6
(10-09-2019, 05:03 PM)hovatek
(08-09-2019, 01:42 AM)abbey2u Sometimes, typing password to login to my laptop looks tedious for me. I know discovered that my machine has fingerprint sensor that can login me in. Therefore, I want hovatek to help me out. I have downloaded drivers to enable it in the bios but won't still be enabled.  It even turn it to grey meaning i can't enable it. In the device manager I can find biometric after I install validate fingerprint driver. One of the drivers even says "this application only support windows XP, windows vista, and 7" meaning it can't work on windows 8.1.
Please, guide me through.

Another problem is that, my bios keep saying " the system bios update failed" after I had installed the driver. The bios driver is the latest version for my machine, released may 24, 2019 but won't update

What version of Windows did your laptop ship with?
8.1 pro
abbey2u
abbey2u
abbey2u
Senior Member
129
11-09-2019, 12:25 AM
#7
(09-09-2019, 01:11 PM)X3non
(09-09-2019, 02:05 AM)abbey2u Whileinstalling i got this message " this software requires Microsoft windows XP with sp3, vista or windows 7

download software & drivers for your exact PC model & OS version @ https://support.hp.com/us-en/drivers/laptops
I have done that but won't still work
X3non
X3non
X3non
Recognized Contributor
22,062
11-09-2019, 12:19 PM
#8
(11-09-2019, 12:25 AM)abbey2u I have done that but won't still work

any error message? post screenshot
https://support.hp.com/us-en/drivers/sel...ok/5271146
is this where you downloaded from?
abbey2u
abbey2u
abbey2u
Senior Member
129
11-09-2019, 01:51 PM
#9
(11-09-2019, 12:19 PM)X3non
(11-09-2019, 12:25 AM)abbey2u I have done that but won't still work

any error message? post screenshot
https://support.hp.com/us-en/drivers/sel...ok/5271146
is this where you downloaded from?
Yes, that is the place.
abbey2u
abbey2u
abbey2u
Senior Member
129
11-09-2019, 01:52 PM
#10



(11-09-2019, 01:51 PM)abbey2u
(11-09-2019, 12:19 PM)X3non
(11-09-2019, 12:25 AM)abbey2u I have done that but won't still work

any error message? post screenshot
https://support.hp.com/us-en/drivers/sel...ok/5271146
is this where you downloaded from?
Yes, that is the place.
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attachment.php.jpg
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