[Please help] Infnix X506 "Touchscreen ON/OFF"

[Zika86]

Hello,,

i bought this smart phone from the internet 3 months ago,, and it's good but sometimes touchscreen not responding to any touch at all, i don't know if this software problem because it works and not working

i made factory rest and still touchscreen go on and off

should i try to flash stock rom ??

or this hardware problem

[hovatek]

Hello,,

i bought this smart phone from the internet 3 months ago,, and it's good but sometimes touchscreen not responding to any touch at all, i don't know if this software problem because it works and not working

i made factory rest and still touchscreen go on and off

should i try to flash stock rom ??

or this hardware problem

1. does this also happen in safe mode?
2. is the phone rooted?
3. you might want to try flashing the stock ROM

[Zika86]

how to flash stock rom to Infinix Zero ??! i can't get the rom "X506-J608-16G-2015310

[hovatek]

how to flash stock rom to Infinix Zero ??! i can't get the rom "X506-J608-16G-2015310

1. supply a gmail address
2. is the phone rooted?

[Zika86]

m.zakariya86@gmail.com

yes Phone Rooted

[hovatek]

m.zakariya86@gmail.com

yes Phone Rooted

granted you download permission but lets put flashing aside for now

1. go to settings > about > baseband and check if yours is J608 or J609
2. backup your phone using this guide @ https://forum.hovatek.com/thread-468.html just in case
let me know once backup is done

[Zika86]

X506-J608-16G-2015310

[hovatek]

X506-J608-16G-2015310

hope you're done with backing up
after backup, download J608 mtk backup @ https://forum.hovatek.com/thread-533.html and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html