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My Tecno M7 Android phone cannot boot beyond the Tecno logo screen

#1
Exclamation 

Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help


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#2
(05-04-2015, 01:41 PM)cezeudu Wrote: Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help

Ok my friend i can help u if u already have a backup or a same model phone next to u
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#3
(05-04-2015, 02:20 PM)radnex Wrote:  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool
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#4
(05-04-2015, 01:41 PM)cezeudu Wrote: Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help

if you cant get access to a phone of the same model as radnex has asked then supply a gmail address for our stock backup
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#5
(05-04-2015, 02:24 PM)radnex Wrote:
(05-04-2015, 02:20 PM)radnex Wrote:  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool

Thanks Randex, unfortunately i do not have access to the same model phone. What is the alternative?
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#6
(05-04-2015, 04:22 PM)hovatek Wrote:
(05-04-2015, 01:41 PM)cezeudu Wrote: Phone Model: Tecno M7

Problem: The phone started behaving erratic so someone offered to help me fix it. Unfortunately when I got the phone back, it would not boot beyond the logo screen, it would show "Tecno" and stay there forever. I tried recovery mode (i.e volume-up and power key whole booting), but after performing factory reset several times from recovery mode, there is no change. It keeps freezing at the boot logo.
Please somebody help

if you cant get access to a phone of the same model as radnex has asked then supply a gmail address for our stock backup

Thank you Hovatek, my email is [email protected] I would be glad for any assistance that could hep me restore the phone.
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#7
(05-04-2015, 04:44 PM)cezeudu Wrote: Thank you Hovatek, my email is [email protected] I would be glad for any assistance that could hep me restore the phone.

gmail address
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#8
(05-04-2015, 04:42 PM)cezeudu Wrote:
(05-04-2015, 02:24 PM)radnex Wrote:
(05-04-2015, 02:20 PM)radnex Wrote:  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool

Thanks Randex, unfortunately i do not have access to the same model phone. What is the alternative?

Ok so let me tell u some processes
- check the mediatek model u have
-have sp flash tool
-go to needrom and check phone that has the same mediatek model as urs
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#9
(05-04-2015, 04:57 PM)hovatek Wrote:
(05-04-2015, 04:44 PM)cezeudu Wrote: Thank you Hovatek, my email is [email protected] I would be glad for any assistance that could hep me restore the phone.

gmail address

Sorry, [email protected]... Its a gmail address. Thanks
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#10
(05-04-2015, 05:21 PM)radnex Wrote:
(05-04-2015, 04:42 PM)cezeudu Wrote:
(05-04-2015, 02:24 PM)radnex Wrote:
(05-04-2015, 02:20 PM)radnex Wrote:  no

Ok my friend i can help u if u already have a backup or a same model phone next to u then if u wish i can help to boot up again with sp flash tool

Thanks Randex, unfortunately i do not have access to the same model phone. What is the alternative?

Ok so let me tell u some processes
- check the mediatek model u have
-have sp flash tool
-go to needrom and check phone that has the same mediatek model as urs

Hello randex,

- check the mediatek model u have (** how do I check this?)
-have sp flash tool (** where do I get this from?)
-go to needrom and check phone that has the same mediatek model as urs (** how do I arrive here?)

Thanks.
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