[lewedlou]

Hello everyone i have Tecno CX when press power to lock the screen it's goes black and stuck nothing work just black screen until i remove the battery and power it on again , can anyone help me with this Problem . Thank you

[X3non]

Hello everyone i have Tecno CX when press power to lock the screen it's goes black and stuck nothing work just black screen until i remove the battery and power it on again , can anyone help me with this Problem . Thank you

have you tried factory resetting or flashing stock firmware to the phone?

[lewedlou]

I already tried factory but i will try flashing new software and post result .

[X3non]

I already tried factory but i will try flashing new software and post result .

download firmware and flashing instructions @ https://forum.hovatek.com/thread-19410.html
ensure to download for your phone's build number