STK not working correctly.
STK not working correctly.
(06-01-2020, 12:38 PM)Dilone61 Hi, thanks for being there to help us. It's always great. My itel IT1409 phone has this tendency that annoys me. When I open the STK, it opens fine but any item inside it cannot be opened, just loads and loads forever, but when I put a SIM card from another network the STK works just fine. When I bought it the STK was working just fine until sometime in October when I noticed the issue. It started slowly by slowly, it took time to open until it reached a point that it could not open at all.
What can be the problem? Thanks.
(06-01-2020, 08:04 PM)innagee(06-01-2020, 12:38 PM)Dilone61 Hi, thanks for being there to help us. It's always great. My itel IT1409 phone has this tendency that annoys me. When I open the STK, it opens fine but any item inside it cannot be opened, just loads and loads forever, but when I put a SIM card from another network the STK works just fine. When I bought it the STK was working just fine until sometime in October when I noticed the issue. It started slowly by slowly, it took time to open until it reached a point that it could not open at all.
What can be the problem? Thanks.
The issue might be from the network carrier.
Have you tried factory resetting the phone?
Also, try the STK on a different phone with your same carrier sim.
(07-01-2020, 02:21 AM)Dilone61 I have tried factory resetting the phone but to no success. I have tried the same SIM on another phone and it's working just fine. Put another SIM from the same carrier and it worked not. Just loads but the options are not being opened.
(07-01-2020, 02:21 AM)Dilone61 I have tried factory resetting the phone but to no success. I have tried the same SIM on another phone and it's working just fine. Put another SIM from the same carrier and it worked not. Just loads but the options are not being opened.
(06-01-2020, 12:38 PM)Dilone61 Hi, thanks for being there to help us. It's always great. My itel IT1409 phone has this tendency that annoys me. When I open the STK, it opens fine but any item inside it cannot be opened, just loads and loads forever, but when I put a SIM card from another network the STK works just fine. When I bought it the STK was working just fine until sometime in October when I noticed the issue. It started slowly by slowly, it took time to open until it reached a point that it could not open at all.
What can be the problem? Thanks.
(08-01-2020, 06:16 PM)maxpayne(07-01-2020, 02:21 AM)Dilone61 I have tried factory resetting the phone but to no success. I have tried the same SIM on another phone and it's working just fine. Put another SIM from the same carrier and it worked not. Just loads but the options are not being opened.
Did you make any modification to the OS like root?