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[Please help] My laptop VRAM is reading 0mb after windows 10 installation

[Please help] My laptop VRAM is reading 0mb after windows 10 installation

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freshtyt
freshtyt
freshtyt
Senior Member
2,949
16-01-2020, 11:49 AM
#21



(15-01-2020, 06:58 PM)Ayibaebi It just got stuck at that window icon (when it's loading). I've formatted and installed new windows 10 but I'm still having the same issue.

which issue are you referring to here? can't install display driver or the pc getting stuck at windows logo
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
16-01-2020, 02:02 PM
#22
The display driver i installed is not functioning just as i said earlier. I got the error code 31 again when i installed it manually.. The screenshot is attached.
This post was last modified: 16-01-2020, 02:09 PM by Ayibaebi.
Attached Files
.png
error code 31.png
Size: 231.33 KB / Downloads: 4
xerxes
xerxes
xerxes
Senior Member
8,355
16-01-2020, 03:40 PM
#23
(16-01-2020, 02:02 PM)Ayibaebi The display driver i installed is not functioning just as i said earlier. I got the error code 31 again when i installed it manually.. The screenshot is attached.

Attach the screenshot of Device Manager again let’s take a look.
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
16-01-2020, 06:05 PM
#24
Here is the screenshot
Attached Files
.png
error 31.png
Size: 74.7 KB / Downloads: 2
freshtyt
freshtyt
freshtyt
Senior Member
2,949
17-01-2020, 09:50 AM
#25



(16-01-2020, 02:02 PM)Ayibaebi The display driver i installed is not functioning just as i said earlier. I got the error code 31 again when i installed it manually.. The screenshot is attached.

i asked you to try manually updating microsoft basic adapter, what you did was to manually install the said driver. which is different
see https://www.hovatek.com/forum/thread-318...#pid185410
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
17-01-2020, 10:29 AM
#26
ok... But how do i update the Microsoft Basic driver manually??
freshtyt
freshtyt
freshtyt
Senior Member
2,949
17-01-2020, 11:50 PM
#27
(17-01-2020, 10:29 AM)Ayibaebi ok... But how do i update the Microsoft Basic driver manually??

right click on the driver > update driver > browse my computer for ... > search for driver in this location > select the folder where the installer extracted the driver files
check the reply @ https://www.hovatek.com/forum/thread-318...#pid185410
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
19-01-2020, 09:47 AM
#28
It's has been resolved... Thanks a lot Sirs.
freshtyt
freshtyt
freshtyt
Senior Member
2,949
20-01-2020, 12:26 PM
#29
(19-01-2020, 09:47 AM)Ayibaebi It's has been resolved... Thanks a lot Sirs.

how did you manage to resolve it? so others who might have the same model will find it easy too
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
20-01-2020, 04:19 PM
#30



I went to Update and Security in Settings.. Then i checked for update, and windows automatically searched and installed the missing drivers
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