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Help me Flash Stock Rom Moto C XT1758

Help me Flash Stock Rom Moto C XT1758

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AndersonSilvaa
AndersonSilvaa
AndersonSilvaa
Junior Member
21
27-02-2020, 05:31 AM
#1



ENGLISH
translated into Google Translate
*Sorry my bad English*
I have a Moto C XT1758 with MediaTek MT6737M that has been bricked for days and I can’t fix it, it’s no longer under warranty and all the technical assistance I’m not even looking at and says that just changing the plate, it just keeps turning on and off, this happened after an attempt to install TWRP Recovery. I have tried several tutorials with SP Flash Tool, with different versions, ROM files, DA and Scatter files, but I am not successful. When I try in Windows it can't keep the COM port open and keeps turning the device on and off. In linux he manages to keep the door open, but when Download is not 100% DA stuck, he returns the error in auth (S_AUTH_HANDLE_IS_NOT_READY (5000)) and also B_ROM error. Here the Log:
PT-BR
Eu tenho um Moto C XT1758 com MediaTek MT6737M que está brickado faz dias e não consigo solução, não está mais na garantia e e toda assistência técnica que vou nem olha e diz que só trocando a placa, o mesmo só fica ligando e desligando sem parar, isso aconteceu após uma tentativa de instalar o TWRP Recovery. Já tentei diversos tutoriais com SP Flash Tool, com versões, arquivos de ROM, arquivos DA e Scatter diferentes, mas não consigo obter sucesso. Quando tento no Windows o mesmo não consegue manter a porta COM aberta e fica ligando e desligando o aparelho. No linux ele consegue manter a porta aberta, mas quando não fica de Download 100% DA travado, ele me retorna o erro no auth (S_AUTH_HANDLE_IS_NOT_READY(6029)) e também erro de B_ROM. Aqui o Log:

Code:

Connecting to BROM...
Scanning USB port...
Search usb, timeout set as 3600000 ms
add@/devices/pci0000:00/0000:00:14.0/usb1/1-2

add@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0

add@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/tty/ttyACM0

vid is 0e8d

device vid = 0e8d

pid is 0003

device pid = 0003

com portName is: /dev/ttyACM0

Total wait time = -1582775537,000000
USB port is obtained. path name(/dev/ttyACM0), port name(/dev/ttyACM0)
USB port detected: /dev/ttyACM0
BROM connected
Downloading & Connecting to DA...
connect DA end stage: 2, enable DRAM in 1st DA: 0
COM port is open. Trying to sync with the target...
Failed to Connect DA: S_SECURITY_SEND_AUTH_FAIL(6029)
Disconnect!
BROM Exception! ( ERROR : S_SECURITY_SEND_AUTH_FAIL (6029) , MSP ERROE CODE : 0x00.


[HINT]:
)((ConnectDA,../../../flashtool/Conn/Connection.cpp,146))
Connecting to BROM...
Scanning USB port...
Search usb, timeout set as 3600000 ms
remove@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0

unbind@/devices/pci0000:00/0000:00:14.0/usb1/1-2

remove@/devices/pci0000:00/0000:00:14.0/usb1/1-2

add@/devices/pci0000:00/0000:00:14.0/usb1/1-2

add@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0

add@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1

bind@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0

add@/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1/tty/ttyACM0

vid is 0e8d

device vid = 0e8d

pid is 2000

device pid = 2000

com portName is: /dev/ttyACM0

Total wait time = -1582777458,000000
USB port is obtained. path name(/dev/ttyACM0), port name(/dev/ttyACM0)
USB port detected: /dev/ttyACM0
BROM connected
Downloading & Connecting to DA...
connect DA end stage: 2, enable DRAM in 1st DA: 0
COM port is open. Trying to sync with the target...
Failed to Connect DA: S_BROM_DOWNLOAD_DA_FAIL(2004)
Disconnect!
BROM Exception! ( ERROR : S_BROM_DOWNLOAD_DA_FAIL (2004)

[H/W] Fail to download DA to baseband chip's internal SRAM!
[HINT]:
1. There's an cable communication problem between FlashTool and BootROM.
2. Target might be shutdown unexpectedly or target lost power supply.
[ACTION]
1. Try again.
2. Proceed H/W checking in download cable and target side com port.
3. Monitor if power-drop occured in target side.)((ConnectDA,../../../flashtool/Conn/Connection.cpp,146))
Please help me, my device is useless and I need it
X3non
X3non
X3non
Recognized Contributor
22,062
27-02-2020, 11:13 AM
#2
(27-02-2020, 05:31 AM)AndersonSilvaa ENGLISH
translated into Google Translate
*Sorry my bad English*
I have a Moto C XT1758 with MediaTek MT6737M that has been bricked for days and I can’t fix it, it’s no longer under warranty and all the technical assistance I’m not even looking at and says that just changing the plate, it just keeps turning on and off, this happened after an attempt to install TWRP Recovery. I have tried several tutorials with SP Flash Tool, with different versions, ROM files, DA and Scatter files, but I am not successful. When I try in Windows it can't keep the COM port open and keeps turning the device on and off. In linux he manages to keep the door open, but when Download is not 100% DA stuck, he returns the error in auth (S_AUTH_HANDLE_IS_NOT_READY (5000)) and also B_ROM error. Here the Log:
...
Please help me, my device is useless and I need it

did you use the custom DA for your model? if no, then download @ https://www.hovatek.com/forum/thread-23365.html
retry flashing after inserting the da file into sp flash tool
AndersonSilvaa
AndersonSilvaa
AndersonSilvaa
Junior Member
21
28-02-2020, 04:04 AM
#3
(27-02-2020, 11:13 AM)X3non
(27-02-2020, 05:31 AM)AndersonSilvaa ENGLISH
translated into Google Translate
*Sorry my bad English*
I have a Moto C XT1758 with MediaTek MT6737M that has been bricked for days and I can’t fix it, it’s no longer under warranty and all the technical assistance I’m not even looking at and says that just changing the plate, it just keeps turning on and off, this happened after an attempt to install TWRP Recovery. I have tried several tutorials with SP Flash Tool, with different versions, ROM files, DA and Scatter files, but I am not successful. When I try in Windows it can't keep the COM port open and keeps turning the device on and off. In linux he manages to keep the door open, but when Download is not 100% DA stuck, he returns the error in auth (S_AUTH_HANDLE_IS_NOT_READY (5000)) and also B_ROM error. Here the Log:
...
Please help me, my device is useless and I need it

did you use the custom DA for your model? if no, then download @ https://www.hovatek.com/forum/thread-23365.html
retry flashing after inserting the da file into sp flash tool
Unsuccessfully Sad

without pressing the volume button and pressing the volume +, with and without battery
[Image: Captura-de-tela-de-2020-02-27-23-46-23.png]

pressing the volume button -, with and without battery
[Image: Captura-de-tela-de-2020-02-28-00-00-06.png]
This post was last modified: 28-02-2020, 04:05 AM by AndersonSilvaa.
X3non
X3non
X3non
Recognized Contributor
22,062
28-02-2020, 10:05 AM
#4
(28-02-2020, 04:04 AM)AndersonSilvaa Unsuccessfully Sad
...

try using a different USB cable or port on the PC
also try flashing without pressing any buttons on the phone
AndersonSilvaa
AndersonSilvaa
AndersonSilvaa
Junior Member
21
29-02-2020, 03:35 AM
#5



(28-02-2020, 10:05 AM)X3non
(28-02-2020, 04:04 AM)AndersonSilvaa Unsuccessfully Sad
...

try using a different USB cable or port on the PC
also try flashing without pressing any buttons on the phone
Keep returning me error Sad

I tried with three different cables (they all work very well because they were tested on other devices and used on this one before the brick), and it had no effect, I changed the usb, tried with and without battery and keeps returning the same error: S_BROM_DOWNLOAD_DA_FAIL (2004). The smartphone keeps restarting non-stop when trying to turn it on and when SP flash returns this error it shows the charging battery screen (when the battery is in it) and then it starts to restart madly.
xerxes
xerxes
xerxes
Senior Member
8,355
29-02-2020, 05:52 PM
#6
(29-02-2020, 03:35 AM)AndersonSilvaa
(28-02-2020, 10:05 AM)X3non
(28-02-2020, 04:04 AM)AndersonSilvaa Unsuccessfully Sad
...

try using a different USB cable or port on the PC
also try flashing without pressing any buttons on the phone
Keep returning me error Sad

I tried with three different cables (they all work very well because they were tested on other devices and used on this one before the brick), and it had no effect, I changed the usb, tried with and without battery and keeps returning the same error: S_BROM_DOWNLOAD_DA_FAIL (2004). The smartphone keeps restarting non-stop when trying to turn it on and when SP flash returns this error it shows the charging battery screen (when the battery is in it) and then it starts to restart madly.

Read the phone’s firmware with miracle box to see if it will ok. Follow the guide @ https://www.hovatek.com/forum/thread-13347.html
X3non
X3non
X3non
Recognized Contributor
22,062
29-02-2020, 07:03 PM
#7
(29-02-2020, 03:35 AM)AndersonSilvaa Keep returning me error Sad

I tried with three different cables (they all work very well because they were tested on other devices and used on this one before the brick), and it had no effect, I changed the usb, tried with and without battery and keeps returning the same error: S_BROM_DOWNLOAD_DA_FAIL (2004). The smartphone keeps restarting non-stop when trying to turn it on and when SP flash returns this error it shows the charging battery screen (when the battery is in it) and then it starts to restart madly.

retry flashing using the windows pc, but first uninstall all mtk and vcom drivers using the guide @ https://www.hovatek.com/forum/thread-7660.html
connect the phone while it's powered off then update whatever it gets detected as in device manager using the guide @ https://www.hovatek.com/forum/thread-16839.html
then retry flashing the firmware using sp flash tool along with the da and auth file
AndersonSilvaa
AndersonSilvaa
AndersonSilvaa
Junior Member
21
02-03-2020, 03:13 AM
#8
(29-02-2020, 07:03 PM)X3non
(29-02-2020, 03:35 AM)AndersonSilvaa Keep returning me error Sad

I tried with three different cables (they all work very well because they were tested on other devices and used on this one before the brick), and it had no effect, I changed the usb, tried with and without battery and keeps returning the same error: S_BROM_DOWNLOAD_DA_FAIL (2004). The smartphone keeps restarting non-stop when trying to turn it on and when SP flash returns this error it shows the charging battery screen (when the battery is in it) and then it starts to restart madly.

retry flashing using the windows pc, but first uninstall all mtk and vcom drivers using the guide @ https://www.hovatek.com/forum/thread-7660.html
connect the phone while it's powered off then update whatever it gets detected as in device manager using the guide @ https://www.hovatek.com/forum/thread-16839.html
then retry flashing the firmware using sp flash tool along with the da and auth file
I still face problems, and I have already tested several different auth, including one that came in the rom. I also have three rom files from different locations, one even comes from Lenovo own program. And the DA was what you recommended to me

I tested it on Windows, performed all the procedures, but I still get the error: S_BROM_DOWNLOAD_DA_FAIL (2004), when I tried without pressing any button, and I got the error: s security send auth fail (6029) msp error code 0x00 msp error code 0x00, when trying to blink by pressing the volume minus button.

 without pressing any buttons on the phone:[Image: Captura-de-Tela-2.png]

pressing minus button:
[Image: Captura-de-Tela-1.png]
xerxes
xerxes
xerxes
Senior Member
8,355
02-03-2020, 11:50 AM
#9
(02-03-2020, 03:13 AM)AndersonSilvaa
(29-02-2020, 07:03 PM)X3non
(29-02-2020, 03:35 AM)AndersonSilvaa Keep returning me error Sad

I tried with three different cables (they all work very well because they were tested on other devices and used on this one before the brick), and it had no effect, I changed the usb, tried with and without battery and keeps returning the same error: S_BROM_DOWNLOAD_DA_FAIL (2004). The smartphone keeps restarting non-stop when trying to turn it on and when SP flash returns this error it shows the charging battery screen (when the battery is in it) and then it starts to restart madly.

retry flashing using the windows pc, but first uninstall all mtk and vcom drivers using the guide @ https://www.hovatek.com/forum/thread-7660.html
connect the phone while it's powered off then update whatever it gets detected as in device manager using the guide @ https://www.hovatek.com/forum/thread-16839.html
then retry flashing the firmware using sp flash tool along with the da and auth file
I still face problems, and I have already tested several different auth, including one that came in the rom. I also have three rom files from different locations, one even comes from Lenovo own program. And the DA was what you recommended to me

I tested it on Windows, performed all the procedures, but I still get the error: S_BROM_DOWNLOAD_DA_FAIL (2004), when I tried without pressing any button, and I got the error: s security send auth fail (6029) msp error code 0x00 msp error code 0x00, when trying to blink by pressing the volume minus button.

 without pressing any buttons on the phone:[Image: Captura-de-Tela-2.png]

pressing minus button:
[Image: Captura-de-Tela-1.png]

Have you tried reading the phone’s firmware with miracle box as I have suggested above?
X3non
X3non
X3non
Recognized Contributor
22,062
02-03-2020, 12:51 PM
#10



(02-03-2020, 03:13 AM)AndersonSilvaa ...
I tested it on Windows, performed all the procedures, but I still get the error: S_BROM_DOWNLOAD_DA_FAIL (2004), when I tried without pressing any button, ...

this error above (da and auth included without holding any buttons), is it the same you get when you try flashing with and without the battery?
and can you get access to another battery? or find a way to charge your current battery then retry flashing with the battery inserted
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