Help to restore my phone HTC 626
Help to restore my phone HTC 626
(23-04-2020, 04:46 AM)bader_1234 Hi, I need you expert opinion on how to solve the problem I am encountering with my phone. When I am turning my cellphone ON, it displays the HTC logo, but it does not proceed to the home screen. It gets stuck on the Logo display. When I am charging the phone, the LED battery indictation is ON and it displays the battery level of the cellphone. I tried doing the recovery mode. Unfortunately, it didn't work. I could not do the factory reset because I have personal stuff on the phone that I needed to recover first before doing the factory reset. According to the cellphone technician, my phone has got a software problem.
I downloaded a firmware platform MT 6752 from one of the website. I downloaded this firmware using SP Flash Tool to my phone but nothing happened. The same problem is occurring. Then, I thought, the solution is to choose upgrade the firmware and proceed but the problem became worse. Now, my phone does not function and cannot be identified by the computer. It can only be accessed using SP Flash Tool. So, I need your help on how to make my phone fully operational again. My phone's information is HTC Desire 626 Dual Sim, Processor: MT6752
(23-04-2020, 01:17 PM)innageethanks to the fast replay , i tried to use miracle and i did the steps but the sofware did not identify my phone , just keep producing sound of connecting and disconnecting when i plug my phone to the pc.(23-04-2020, 04:46 AM)bader_1234 Hi, I need you expert opinion on how to solve the problem I am encountering with my phone. When I am turning my cellphone ON, it displays the HTC logo, but it does not proceed to the home screen. It gets stuck on the Logo display. When I am charging the phone, the LED battery indictation is ON and it displays the battery level of the cellphone. I tried doing the recovery mode. Unfortunately, it didn't work. I could not do the factory reset because I have personal stuff on the phone that I needed to recover first before doing the factory reset. According to the cellphone technician, my phone has got a software problem.
I downloaded a firmware platform MT 6752 from one of the website. I downloaded this firmware using SP Flash Tool to my phone but nothing happened. The same problem is occurring. Then, I thought, the solution is to choose upgrade the firmware and proceed but the problem became worse. Now, my phone does not function and cannot be identified by the computer. It can only be accessed using SP Flash Tool. So, I need your help on how to make my phone fully operational again. My phone's information is HTC Desire 626 Dual Sim, Processor: MT6752
get the phone's build no using miracle method @ https://www.hovatek.com/forum/thread-16005.html
(23-04-2020, 04:46 AM)bader_1234 Hi, I need you expert opinion on how to solve the problem I am encountering with my phone. When I am turning my cellphone ON, it displays the HTC logo, but it does not proceed to the home screen. It gets stuck on the Logo display. When I am charging the phone, the LED battery indictation is ON and it displays the battery level of the cellphone. I tried doing the recovery mode. Unfortunately, it didn't work. I could not do the factory reset because I have personal stuff on the phone that I needed to recover first before doing the factory reset. According to the cellphone technician, my phone has got a software problem.
I downloaded a firmware platform MT 6752 from one of the website. I downloaded this firmware using SP Flash Tool to my phone but nothing happened. The same problem is occurring. Then, I thought, the solution is to choose upgrade the firmware and proceed but the problem became worse. Now, my phone does not function and cannot be identified by the computer. It can only be accessed using SP Flash Tool. So, I need your help on how to make my phone fully operational again. My phone's information is HTC Desire 626 Dual Sim, Processor: MT6752
(14-05-2020, 06:36 PM)X3non(23-04-2020, 04:46 AM)bader_1234 Hi, I need you expert opinion on how to solve the problem I am encountering with my phone. When I am turning my cellphone ON, it displays the HTC logo, but it does not proceed to the home screen. It gets stuck on the Logo display. When I am charging the phone, the LED battery indictation is ON and it displays the battery level of the cellphone. I tried doing the recovery mode. Unfortunately, it didn't work. I could not do the factory reset because I have personal stuff on the phone that I needed to recover first before doing the factory reset. According to the cellphone technician, my phone has got a software problem.
I downloaded a firmware platform MT 6752 from one of the website. I downloaded this firmware using SP Flash Tool to my phone but nothing happened. The same problem is occurring. Then, I thought, the solution is to choose upgrade the firmware and proceed but the problem became worse. Now, my phone does not function and cannot be identified by the computer. It can only be accessed using SP Flash Tool. So, I need your help on how to make my phone fully operational again. My phone's information is HTC Desire 626 Dual Sim, Processor: MT6752
if i understand you correctly, you've successfully flashed the firmware you downloaded and the phone is still stuck on bootlogo?
if yes, perform a factory reset in recovery mode then attempt to reboot to homescreen
unfortunatently l downloaded the wrong firmware and upgrade my phone to that firmware which makes the phone is black screen and i can not see any sign if it is alive only by connecting it to the computer and it keeps producing the sound of connecting and disconnecting
(16-05-2020, 11:05 AM)bader_1234 unfortunatently l downloaded the wrong firmware and upgrade my phone to that firmware which makes the phone is black screen and i can not see any sign if it is alive only by connecting it to the computer and it keeps producing the sound of connecting and disconnecting
(16-05-2020, 05:49 PM)X3non(16-05-2020, 11:05 AM)bader_1234 unfortunatently l downloaded the wrong firmware and upgrade my phone to that firmware which makes the phone is black screen and i can not see any sign if it is alive only by connecting it to the computer and it keeps producing the sound of connecting and disconnecting
if this is a different firmware from the first firmware you mentioned, then disconnect / reconnect the battery of the device and reflash the first firnware again
I tried to flash the phone again but the problem i do not have the original or correct firmware , i have only the firmware i downloaded and caused the problem ,i did the re flash again but no luck the problem still . from where i can get firmware to flash the phone
(18-05-2020, 07:19 PM)bader_1234(16-05-2020, 05:49 PM)X3non(16-05-2020, 11:05 AM)bader_1234 unfortunatently l downloaded the wrong firmware and upgrade my phone to that firmware which makes the phone is black screen and i can not see any sign if it is alive only by connecting it to the computer and it keeps producing the sound of connecting and disconnecting
if this is a different firmware from the first firmware you mentioned, then disconnect / reconnect the battery of the device and reflash the first firnware again
I tried to flash the phone again but the problem i do not have the original or correct firmware , i have only the firmware i downloaded and caused the problem ,i did the re flash again but no luck the problem still . from where i can get firmware to flash the phone
(18-05-2020, 07:19 PM)bader_1234 I tried to flash the phone again but the problem i do not have the original or correct firmware , i have only the firmware i downloaded and caused the problem ,i did the re flash again but no luck the problem still . from where i can get firmware to flash the phone
(18-05-2020, 09:07 PM)innagee(18-05-2020, 07:19 PM)bader_1234(16-05-2020, 05:49 PM)X3non(16-05-2020, 11:05 AM)bader_1234 unfortunatently l downloaded the wrong firmware and upgrade my phone to that firmware which makes the phone is black screen and i can not see any sign if it is alive only by connecting it to the computer and it keeps producing the sound of connecting and disconnecting
if this is a different firmware from the first firmware you mentioned, then disconnect / reconnect the battery of the device and reflash the first firnware again
I tried to flash the phone again but the problem i do not have the original or correct firmware , i have only the firmware i downloaded and caused the problem ,i did the re flash again but no luck the problem still . from where i can get firmware to flash the phone
State the phone’s original build no. and firmware build you have flashed.
I tried to use miracle method , at the beginning the sofware discovered the phone but later on it did not discover it and give message about usb , i opened the phone and found these numbers if it helps , i used this firmware to upgrad the firmware HTC_D626Q_MT6752_4.4.4_ALPS.KK2.MP13.V1.1.
I am very grateful for your help