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Problem Flashing Alcatel Tetra 5041C - Problem

IAMCJLL
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Posts: 18
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Joined: Apr 2020
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#1

23-05-2020, 02:42 PM


1) First Question

Start-Time of Problem

The phone was about 60%, the system was very slow;

therefore it restarted and when it went to light it stayed on the logo

frozen alcatel and so every time you try to catch;

also does not enter the recovery mode

Decide to flash first tried with sugar but it does not work at the end of the process, you are still left with the same problem

Then try using the SP Flash Tool
But it doesn't work for me either despite using the dispersion file, and the auth (authentication) and DA files

It gives me the following error

ERROR: STATUS_BROM_CMD_FAIL (0xC0060005
I need help my phone is an Alcatel Tetra 5041C
What should I do?

2) Second Question

What is the purpose of the Firmware that you download from the Alcatel Tetra 5041c, its weight is 1.7 GB while it is compressed, at the moment of decompressing it weighs 15 GB, it is a bin file

Download it from the next page
[ Login / Register to download free]

What is it for me if I see that it is not loaded anywhere in the SP Flash Tool?

(This post was last modified: 03-06-2020, 02:35 PM by X3non.)
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X3non
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Posts: 18,515
Threads: 552
Joined: Jul 2014
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#2

23-05-2020, 07:19 PM
(23-05-2020, 02:42 PM)IAMCJLL Wrote:  1) First Question

Start-Time of Problem

The phone was about 60%, the system was very slow;

therefore it restarted and when it went to light it stayed on the logo

frozen alcatel and so every time you try to catch;

also does not enter the recovery mode

Decide to flash first tried with sugar but it does not work at the end of the process, you are still left with the same problem

Then try using the SP Flash Tool
But it doesn't work for me either despite using the dispersion file, and the auth (authentication) and DA files

It gives me the following error

ERROR: STATUS_BROM_CMD_FAIL (0xC0060005
I need help my phone is an Alcatel Tetra 5041C
What should I do?

2) Second Question

What is the purpose of the Firmware that you download from the Alcatel Tetra 5041c, its weight is 1.7 GB while it is compressed, at the moment of decompressing it weighs 15 GB, it is a bin file

Download it from the next page
[ Login / Register to download free]

What is it for me if I see that it is not loaded anywhere in the SP Flash Tool?

you mentioned that you were able to successfully flash the device using sugarmtk tool right?
to confirm, was the flashing process successful? and if it was, did you perform a factory reset after flashing?

the bin firmware you downloaded is a miracle box dump, you can't flash that using spft
you can either flash using miracle thunder @ https://forum.hovatek.com/thread-13894.html
or try cutting the bin firmware using wwr mtk tool @ https://forum.hovatek.com/thread-21970.html if successful, then you could attempt to flash the scatter file using spft
(This post was last modified: 03-06-2020, 02:36 PM by X3non.)
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IAMCJLL
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#3

24-05-2020, 05:37 AM
With the sugar program nothing happened simply the program ended the process, but the phone remained the same with the same problem remaining in the logo

2

Do I test with Miracle?
So do you recommend trying the option with Miracle Box and loading the firmware of the Alcatel Tetra 5041C?

3)

When it says cut the firmware is the same as saying dump the firmware?

4)


I make the option to dump the firmware as the last option

https://forum.hovatek.com/thread-21970.html

Do I try this option if the Miracle Box option does not work with my original 15 GB firmware of the Alcatel Tetra 5041C phone?
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X3non
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Posts: 18,515
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#4

25-05-2020, 02:26 PM
(24-05-2020, 05:37 AM)IAMCJLL Wrote:  ...

try the miracle box option first
download the miracle thunder v2.82 @ https://forum.hovatek.com/thread-15700.html
download da and auth file @ https://forum.hovatek.com/thread-23775.html
insert the DA and auth file using the guide @ https://forum.hovatek.com/thread-23733.html
flash the bin firmware using the guide @ https://forum.hovatek.com/thread-13894.html

and before flashing, you might want to backup your current firmware ; see https://forum.hovatek.com/thread-13347.html
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IAMCJLL
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#5

25-05-2020, 06:42 PM
Amigo, descarga Miracle Tunder 2.85, pero no veo el ícono exacto para ejecutarlo, pero no veo el ícono exacto para ejecutarlo

El ícono del archivo exe, la ejecución no hace nada, solo sale cargando una ventana cmd durante aproximadamente 3 segundos y luego nada

¿Como ejecuto Miracle?

Tengo es Windows 7

Imagen
http://imgfz.com/i/4bpzc6w.png
(This post was last modified: 25-05-2020, 06:43 PM by IAMCJLL.)
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X3non
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Posts: 18,515
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Joined: Jul 2014
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#6

26-05-2020, 10:56 AM
(25-05-2020, 06:42 PM)IAMCJLL Wrote:  ...
http://imgfz.com/i/4bpzc6w.png

judging from your screenshot,
temporarily disable your anti virus program before extracting miracle box OR add the miracle box folder to scan exclusion list
and when replying, post in English so we can understand you. you can translate to English using google translate
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IAMCJLL
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#7

27-05-2020, 07:25 AM
(26-05-2020, 10:56 AM)X3non Wrote:  
(25-05-2020, 06:42 PM)IAMCJLL Wrote:  ...
http://imgfz.com/i/4bpzc6w.png

judging from your screenshot,
temporarily disable your anti virus program before extracting miracle box OR add the miracle box folder to scan exclusion list
and when replying, post in English so we can understand you. you can translate to English using google translate

1) I forgot to tell you when I use the ST Flash Tool
load the DA, Auth, Scatter leave the option download only selected

I was fine or I should have tried to select

Format All + Download

Firmware Upgrade

Do I try the other 2 options as a last attempt before using the Miracle

2) Indeed apparently it was the antivirus, unzip it on the desktop

Then I will do the following with Miracle to try flashing my phone

I add the BIN Firmware, da file and Auth

These 3 things do I have to add to Miracle?

A) Custom Setting

I add the DA and Auth file

B) Tick Write

Select MT6739 Phone Chipset

I select the firmware in bin format, it weighs me 15 GB

Final

Then process to give star button and connect the phone to see if it works and ends the

process?

I wait for your confirmation if I am correct doing these 3 steps

3) Do you recommend making a backup of my Firmware first?

Do I do this first?

https://forum.hovatek.com/thread-13347.html
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X3non
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Posts: 18,515
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Joined: Jul 2014
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#8

27-05-2020, 12:29 PM
(27-05-2020, 07:25 AM)IAMCJLL Wrote:  1) ...Do I try the other 2 options as a last attempt before using the Miracle

2) ...
I wait for your confirmation if I am correct doing these 3 steps

3) Do you recommend making a backup of my Firmware first?

1) it's good that you used download only. do not use format all + download or firmware upgrade

2) Yes, do all steps exactly as you wrote it here

3) i suggested this as i'm not sure where or how you got this firmware so it's best that you backup if you can, unless you're sure that this firmware has worked for this very device you have
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IAMCJLL
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#9

27-05-2020, 07:02 PM
(27-05-2020, 12:29 PM)X3non Wrote:  
(27-05-2020, 07:25 AM)IAMCJLL Wrote:  1) ...Do I try the other 2 options as a last attempt before using the Miracle

2) ...
I wait for your confirmation if I am correct doing these 3 steps

3) Do you recommend making a backup of my Firmware first?

1) it's good that you used download only. do not use format all + download or firmware upgrade

2) Yes, do all steps exactly as you wrote it here

3) i suggested this as i'm not sure where or how you got this firmware so it's best that you backup if you can, unless you're sure that this firmware has worked for this very device you have

What do you think of these instructions that I found using the program

SWD_AfterSales
Inside of

Which is to fix the error "ERROR STATUS_SEC_AUTH_FILE_NEEDED (0xc0030012)"

It is the same error that I got when trying to use SP Flash Tool

Solution link on ifindhub website

He recommends using this alternative if after using Miracle Box it doesn't work for me

or which one I used first Mirable Box or which one I found

I need to be sure I will not damage the phone anymore

I need your opinion and knowledge

thanks for your help
(This post was last modified: 28-05-2020, 10:41 AM by X3non. Edit Reason: removed link )
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X3non
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Posts: 18,515
Threads: 552
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#10

28-05-2020, 10:46 AM
(27-05-2020, 07:02 PM)IAMCJLL Wrote:  ...
I need your opinion and knowledge

thanks for your help

you can't use SWD tool
1) it only supports secure boot devices from trassion holding company i.e tecno, infinix, itel e.t.c
2) SWD doesn't support flashing miracle box bin backup

use miracle box to flash your device
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