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[Please help] SP Flash Tool and Miracle Box not detecting Phone

samodan
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Posts: 79
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#1

13-08-2020, 01:16 PM


Hello, please help me out here.
i've installed all the necessary drivers and when I plug in any switched off mtk phone, there's a sound like a device was connected, but it is immediately followed by a disconnect sound and there's a pop up that says windows couldn't recognise the device.

I used to flash phones relatively easily some years ago with my older laptop, but this is the first time I'm trying this on my current laptop which runs Windows 10 Home.

I have with me two MT67xx devices;
a Gionee S10, and a Xiaomi Redmi Note 2,
and they both exhibit the same behavior.

Please help.
Thank you.

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xerxes
Senior Member
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Posts: 8,300
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Reputation: 95
#2

13-08-2020, 11:52 PM
(13-08-2020, 01:16 PM)samodan Wrote:  Hello, please help me out here.
i've installed all the necessary drivers and when I plug in any switched off mtk phone, there's a sound like a device was connected, but it is immediately followed by a disconnect sound and there's a pop up that says windows couldn't recognise the device.

I used to flash phones relatively easily some years ago with my older laptop, but this is the first time I'm trying this on my current laptop which runs Windows 10 Home.

I have with me two MT67xx devices;
a Gionee S10, and a Xiaomi Redmi Note 2,
and they both exhibit the same behavior.

Please help.
Thank you.


Have you tried on a different pc?
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samodan
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Posts: 79
Threads: 7
Joined: Feb 2015
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#3

14-08-2020, 12:10 PM
[/quote]


Have you tried on a different pc?
[/quote]

Unfortunately, I don’t have access to another PC at the moment. But I could try, I guess.
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X3non
Hovatek Representative
Posts: 18,406
Threads: 550
Joined: Jul 2014
Reputation: 326
#4

14-08-2020, 01:40 PM
(13-08-2020, 01:16 PM)samodan Wrote:  ...
and they both exhibit the same behavior.

Please help.
Thank you.

either try using a different usb cable or port or different pc
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hovatek
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Posts: 46,774
Threads: 1,179
Joined: Oct 2013
Reputation: 422
#5

24-08-2020, 05:54 AM
(13-08-2020, 01:16 PM)samodan Wrote:  Hello, please help me out here.
i've installed all the necessary drivers and when I plug in any switched off mtk phone, there's a sound like a device was connected, but it is immediately followed by a disconnect sound and there's a pop up that says windows couldn't recognise the device.

I used to flash phones relatively easily some years ago with my older laptop, but this is the first time I'm trying this on my current laptop which runs Windows 10 Home.

I have with me two MT67xx devices;
a Gionee S10, and a Xiaomi Redmi Note 2,
and they both exhibit the same behavior.

Please help.
Thank you.

Do a system restore (different from reset) to the oldest date possible.
If that doesn't help then update the Windows and uninstall all MTK drivers using USB deview @ https://forum.hovatek.com/thread-7660.html then reinstall MTK drivers

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(This post was last modified: 24-08-2020, 06:06 AM by hovatek.)
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