[beekep]

cant do screen shots by using volume and power buttons?
also would appreciate link to download necessary software so i can view and transfer my pics to laptop, really prefer to have my info an sd card and dont want to use google drive as backup.
Would be grateful if someone could assist

[X3non]

cant do screen shots by using volume and power buttons?
also would appreciate link to download necessary software so i can view and transfer my pics to laptop, really prefer to have my info an sd card and dont want to use google drive as backup.
Would be grateful if someone could assist

which button combo did you try, vol down + power button? also try pressing them both at the same time
you don't necessarily need an external SW to copy pictures, connect your phone to the pc using usb and select MTP mode then copy your files using windows explorer on the pc