25-03-2021, 03:47 AM
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25-03-2021, 10:38 AM
(25-03-2021, 03:47 AM)sanxdxd Wrote: Please
is there something wrong with the device? if yes, what is wrong with the device and how did the problem begin?
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26-03-2021, 01:52 AM
26-03-2021, 10:31 AM
(26-03-2021, 01:52 AM)sanxdxd Wrote: I accidentally made the mistake of flashing the device's preloader. Thanks for answering
is this your device model? Alcatel 1S 5028Y
which firmware's preloader did you flash? did you try disconnecting / reconnecting the battery and the device is still dead?
have you tried flashing stock firmware using alcatel's mobile upgrade tool?
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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
26-03-2021, 05:36 PM
(26-03-2021, 10:31 AM)X3non Wrote:(26-03-2021, 01:52 AM)sanxdxd Wrote: I accidentally made the mistake of flashing the device's preloader. Thanks for answering
is this your device model? Alcatel 1S 5028Y
which firmware's preloader did you flash? did you try disconnecting / reconnecting the battery and the device is still dead?
have you tried flashing stock firmware using alcatel's mobile upgrade tool?
My device model is alcatel 1s 2020 tokyo 5028A, the 5028Y firmware is in .mbn format and should be in .bin and .img so I don't know how to do it, I used the 5028Y firmware preloader but it didn't help, it's still dead
26-03-2021, 05:53 PM
(26-03-2021, 10:31 AM)X3non Wrote:(26-03-2021, 01:52 AM)sanxdxd Wrote: I accidentally made the mistake of flashing the device's preloader. Thanks for answering
is this your device model? Alcatel 1S 5028Y
which firmware's preloader did you flash? did you try disconnecting / reconnecting the battery and the device is still dead?
have you tried flashing stock firmware using alcatel's mobile upgrade tool?
I used alcatel's mobile upgrade tool but it gives me this error
27-03-2021, 11:40 AM
(26-03-2021, 05:36 PM)sanxdxd Wrote: My device model is alcatel 1s 2020 tokyo 5028A, the 5028Y firmware is in .mbn format and should be in .bin and .img so I don't know how to do it, I used the 5028Y firmware preloader but it didn't help, it's still dead
this means you'll need one from 5028A same as your model, if you can't find the firmware, maybe you'll have better luck searching for a working phone to backup firmware from
(26-03-2021, 05:53 PM)sanxdxd Wrote: I used alcatel's mobile upgrade tool but it gives me this error
disconnect / reconnect the battery then retry again
Note!
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31-03-2021, 04:55 PM
(27-03-2021, 11:40 AM)X3non Wrote:(26-03-2021, 05:36 PM)sanxdxd Wrote: My device model is alcatel 1s 2020 tokyo 5028A, the 5028Y firmware is in .mbn format and should be in .bin and .img so I don't know how to do it, I used the 5028Y firmware preloader but it didn't help, it's still dead
this means you'll need one from 5028A same as your model, if you can't find the firmware, maybe you'll have better luck searching for a working phone to backup firmware from
(26-03-2021, 05:53 PM)sanxdxd Wrote: I used alcatel's mobile upgrade tool but it gives me this error
disconnect / reconnect the battery then retry again
I couldn't find the firmware, can someone help me?
01-04-2021, 10:42 AM
(31-03-2021, 04:55 PM)sanxdxd Wrote: I couldn't find the firmware, can someone help me?
look for a working phone to backup firmware from
Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
06-04-2021, 09:02 PM
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