Hi, Guest! Login / Register




Thread Rating:
  • 1 Vote(s) - 3 Average
  • 1
  • 2
  • 3
  • 4
  • 5

[Please help] alcatel 4037t bootloop

#31

(01-07-2016, 09:12 PM)hovatek Wrote:
(01-07-2016, 03:35 PM)suheli Wrote: the phone is in a bootloop it powers on and displays "error 101 phone has been flashed with unauthorised software and is locked. contact t-mobile.com"
it is a secure-lock from t-mobile.
all this happened after i successfully ported cwm using droid tools and flashed it to the phone.
when i try to flash the stockrom back using sp flash tool it displays "error 5000 secure base-band chip"

Ok. Can I see a screenshot of the files in the firmware folder




Attached Files
.png   flash file for 4037T.png (Size: 49.81 KB / Downloads: 7)
Reply
#32
(01-09-2016, 11:29 AM)suheli Wrote: .

We'll look into this
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#33
yes i believe you guys can do it. thanks in advance
Reply
#34
(06-11-2015, 09:04 AM)suheli Wrote: i did find the factory rom but it tells me that the "baseband chip" is secure it require an "authentication fille" when i try to flash the rom using sp flashtool.

I am having the same problem but I can't even get SP Flash to connect to the phone. Suheli, how did you manage to get the phone hooked up to the computer while stuck in this bootloop? Any suggestions would help me get started working towards a solution to both our problems. Thanks in advance!
Reply
#35
hey, hovatek anything for me on secure lock?

Reply
#36
If u don't have ur phone stock rom with u, then pls register account here and download

http://www.needrom.com/download/alcatel-4037t/
Reply
#37
Hello, could reach a solution with the phone, the same is happening to me and I have not found a solution.
Reply










Users browsing this thread:
1 Guest(s)