Hi, Guest! Login / Register




Thread Rating:
  • 1 Vote(s) - 3 Average
  • 1
  • 2
  • 3
  • 4
  • 5

[Please help] alcatel 4037t bootloop

#1

i tried to port a cwm recovery on my new alcatel ot evolve 2 4037t using droidtools but after i successfully flashed the phone it is now bootlooping and displaying "error 101 phone flashed with unauthorised software and the software is locked for more information contact t-mobile.com/securelock."
please help this is an mtk device and i rooted it.


Reply
#2
(05-30-2015, 03:04 PM)suheli Wrote: i tried to port a cwm recovery on my new alcatel ot evolve 2 4037t using droidtools but after i successfully flashed the phone it is now bootlooping and displaying "error 101 phone flashed with unauthorised software and the software is locked for more information contact t-mobile.com/securelock."
please help this is an mtk device and i rooted it.

did you backup before flashing cwm to the phone as the guide @ https://forum.hovatek.com/thread-455.html instructed?
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: technical@hovatek.com
* Skype: Hovatek
Reply
#3
no i dont have a backup. i wanted to port a cwm recovery so that i can back up the entire rom but after sucessifully flaching a auto made cwm using droidtools then the phone went off then displayed "error 101 phone is flashed with unauthorised firmware and software is locked."
Reply
#4
(06-01-2015, 10:41 AM)suheli Wrote: no i dont have a backup. i wanted to port a cwm recovery so that i can back up the entire rom but after sucessifully flaching a auto made cwm using droidtools then the phone went off then displayed "error 101 phone is flashed with unauthorised firmware and software is locked."

you really should've backed up. it was well emphasized at our guide
you'll need to download and flash the factory ROM then
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: technical@hovatek.com
* Skype: Hovatek
Reply
#5
but i wass trying create cwm so that i can backup but while doing that it became bootloop
Reply
#6
(06-02-2015, 01:33 PM)suheli Wrote: but i wass trying create cwm so that i can backup but while doing that it became bootloop

so far the phone is rooted, you can make an MTK backup using MTK droid tools before attempting to flash cwm (https://forum.hovatek.com/thread-468.html). 
Anyways, you need to get the stock ROM for the exact model
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: technical@hovatek.com
* Skype: Hovatek
Reply
#7
i tried to make an mtk backup of the phone but i couldn't create a scatter file coz the "create scatter file" button was greyed out.so went to make a back though it was saying back up not complete.Thats when i decided to port cwm recovery so that i can make a cwm backup.but after droidtools successifully flashed aautomade cwm to the phone. it got bricked and sayed "phone is flashed with unauthorised firmware and softtware is locked".
Reply
#8
(06-03-2015, 08:40 AM)suheli Wrote: i tried to make an mtk backup of the phone but i couldn't create a scatter file coz the "create scatter file" button was greyed out.so went to make a back though it was saying back up not complete.Thats when i decided to port cwm recovery so that i can make a cwm backup.but after droidtools successifully flashed aautomade cwm to the phone. it got bricked and sayed "phone is flashed with unauthorised firmware and softtware is locked".

ok. search for the phone's factory ROM
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: technical@hovatek.com
* Skype: Hovatek
Reply
#9
i did find the factory rom but it tells me that the "baseband chip" is secure it require an "authentication fille" when i try to flash the rom using sp flashtool.
Reply
#10
i have tried to flash it using differet versions of sp flash tool and tried to chsnge drivers it is always giving me this "error 5000 secure baseband chip"
Reply










Users browsing this thread:
1 Guest(s)